Compare KISSmetrics and SessionCam - Feb 2023

Shlomi Lavi

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Bottom Line: Which is Better - KISSmetrics or SessionCam?

SessionCam is more expensive to implement (TCO) than KISSmetrics, and KISSmetrics is rated higher (79/100) than SessionCam (62/100). KISSmetrics offers users more features (3) than SessionCam (0). There is a clear winner in this case and it is KISSmetrics!

Looking for the right Web analytics solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

KISSmetrics Vs. ServiceTick

KISSmetrics : KISSmetrics is a powerful web analytics solution that helps you to increase customer acquisition and retention rates, make smarter business decisions, and boost your bottom line. KISSmetrics has received attention from Techcrunch, Forbes, Mashable, Fast Company, The Wall Street Journal, The Atlantic and is regularly named as one of the top analy...

ServiceTick: ServiceTick Limited is an award winning technology company that provides market-leading SaaS solutions that are focused on transforming customer feedback and online behaviour into profit. We help our clients improve by seeing and hearing their customer’s experience at the most valuable moments of truth.

Who is more expensive? KISSmetrics or SessionCam?

The real total cost of ownership (TCO) of Web analytics software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for KISSmetrics and SessionCam.

KISSmetrics price starts at $299 per user/month , On a scale between 1 to 10 KISSmetrics is rated 4, which is lower than the average cost of Web analytics software. SessionCam price starts at $10 per user/month , When comparing SessionCam to its competitors, the software is rated 6 - similar to the average Web analytics software cost.

Bottom line: SessionCam is more expensive than KISSmetrics.

Which software includes more/better features?

We've compared KISSmetrics Vs. SessionCam based on some of the most important and required Web analytics features.

KISSmetrics: Data Import/Export, Basic Reports, Online Customer Support.

SessionCam: We are still working to collect the list of features for SessionCam.

Target customer size

Customers of the software include businesses of all sizes and types. Customers of the software include businesses of all sizes.