Shlomi Lavi / Feb 09, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Inbenta is more expensive to implement (TCO) than KMS Lighthouse, and Inbenta is rated with the same score (79/100) as KMS Lighthouse (79/100).
Looking for the right Knowledge Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
KMS lighthouse: ...
Inbenta: Utilizing patented natural language processing technology, Inbenta Search for Customer Support is an intelligent, AI-powered self-service solution that provides accurate search results more than 80% of the time across 25 different languages. The enhanced website search provides customers with answers right away based on the meaning of their questio...
The real total cost of ownership (TCO) of Knowledge Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for KMS Lighthouse and Inbenta.
KMS Lighthouse price starts at $25 per user/month , On a scale between 1 to 10 KMS Lighthouse is rated 6, which is similar to the average cost of Knowledge Management software. Inbenta accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 KMS Lighthouse is rated 6, which is similar to the average cost of Knowledge Management software.
Bottom line: Inbenta is more expensive than KMS Lighthouse.
We've compared KMS Lighthouse Vs. Inbenta based on some of the most important and required Knowledge Management features.
KMS Lighthouse: We are still working to collect the list of features for KMS Lighthouse.
Inbenta: We are still working to collect the list of features for Inbenta.
KMS Lighthouse's typical customers include: Small businesses and start ups, Our customers vary across all industry verticals but share a common demand for an easy-to-deploy, self-service solution that can reduce incoming customer support tickets and cart abandonment rates.
starts at $25 per user/month
KMS Lighthouse is an on-premise and cloud-hosted customer relationship system that incorporates contact center knowledge and sales management tools in a single platform. The software solution enables customer c...
Compare Pricing
Utilizing patented natural language processing technology, Inbenta Search for Customer Support is an intelligent, AI-powered self-service solution that provides accurate search results more than 80% of the time...
Compare Pricing| ITQlick Score: | 79/100 |
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| ITQlick Rating: |
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| Pricing: | 6/10 - average cost |
| Category: | Knowledge Management -> KMS Lighthouse review |
| Company: | KMS lighthouse |
| Pricing: | starts at $25 per user/month |
| Typical customers: | Small businesses and start ups |
| Platforms: | Desktop |
| Links: | KMS Lighthouse review, KMS Lighthouse pricing, KMS Lighthouse alternatives |
| ITQlick Score: | 79/100 |
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| ITQlick Rating: |
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| Pricing: | 8/10 - high cost |
| Category: | Knowledge Management -> Inbenta review |
| Company: | Inbenta |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop, Mobile, Cloud |
| Links: | Inbenta review, Inbenta pricing, Inbenta alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.