Compare KnowledgeOwl and BMC Helix Knowledge Management - Oct 2022

Shlomi Lavi

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

Bottom Line: Which is Better - KnowledgeOwl or BMC Helix Knowledge Management?

BMC Helix Knowledge Management is more expensive to implement (TCO) than KnowledgeOwl, and KnowledgeOwl is rated higher (89/100) than BMC Helix Knowledge Management (76/100).

Looking for the right Knowledge Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

KnowledgeOwl Vs. COMAROUND

KnowledgeOwl: KnowledgeOwl provides knowledge base software for small business to create both external and internal knowledge bases.

COMAROUND: ComAround is a global leader that specializes in Knowledge Management and self service. For more than 20 years we have helped thousands of support organizations leverage our technology to help them streamline and enhance their support delivery with relevant knowledge. ComAround has employees and offices in the USA, Sweden and Norway. Our team has ...

Who is more expensive? KnowledgeOwl or ComAround Knowledge?

The real total cost of ownership (TCO) of Knowledge Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for KnowledgeOwl and ComAround Knowledge.

KnowledgeOwl price starts at $79 per month , On a scale between 1 to 10 KnowledgeOwl is rated 2, which is much lower than the average cost of Knowledge Management software. ComAround Knowledge price starts at $75 per month , When comparing ComAround Knowledge to its competitors, the software is rated 2 - much lower than the average Knowledge Management software cost.

Bottom line: KnowledgeOwl cost is around the same cost of ComAround Knowledge.

Which software includes more/better features?

We've compared KnowledgeOwl Vs. BMC Helix Knowledge Management based on some of the most important and required Knowledge Management features.

KnowledgeOwl: We are still working to collect the list of features for KnowledgeOwl.

ComAround Knowledge: We are still working to collect the list of features for ComAround Knowledge.

Target customer size

KnowledgeOwl's typical customers include: Small, medium and large size businesses, and ComAround Knowledge's target customer size include: Small, medium and large size businesses.