Shlomi Lavi /
Jun 26, 2022
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Bottom Line: Which is Better - Lessons or Helpjuice?
Helpjuice is more expensive to implement (TCO) than Lessons, and Lessons is rated higher (84/100) than Helpjuice (83/100). Lessons offers users more features (5) than Helpjuice (0). There is a clear winner in this case and it is Lessons!
Looking for the right Knowledge Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Secutor Solutions LLC Vs. Helpjuice
Secutor Solutions LLC: OUR MISSION
Provide superior services and products for the discovery, capture, management and reuse of knowledge.
Demonstrate resolute commitment and passion for understanding and delivering the customer's needs in all products and services.
Helpjuice: Helpjuice helps companies save millions in customer support with their powerful knowledge base tool. Companies like Indeed.com and Coastal.com are able to deliver instant support to their customers with Helpjuice's knowledge base.
Thanks to Helpjuice's knowledge base, customers are able to get an instant answer to their question without havin...
Who is more expensive? Lessons Learned Database or Helpjuice?
The real total cost of ownership (TCO) of Knowledge Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Lessons Learned Database and Helpjuice.
Lessons Learned Database price starts at $8 per user/month , On a scale between 1 to 10 Lessons Learned Database is rated 2, which is much lower than the average cost of Knowledge Management software. Helpjuice price starts at $120 per month , When comparing Helpjuice to its competitors, the software is rated 2 - much lower than the average Knowledge Management software cost.
Bottom line: Lessons Learned Database cost is around the same cost of Helpjuice.
Which software includes more/better features?
We've compared Lessons Vs. Helpjuice based on some of the most important and required Knowledge Management features.
Lessons Learned Database: Workforce Management, Project Management, Issue Management, Project Portfolio Management, Collaboration Management.
Helpjuice: We are still working to collect the list of features for Helpjuice.
Target customer size
The typical clients that can benefit from Lessons Learned Database are those from the small to medium-sized business especially those who are in the Information Technology (IT) and other information providers. and Helpjuice's target customer size include: SMBs.