Compare LiveChat and Hipchat - Jul 2022
Compare PricingWe publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Bottom Line: Which is Better - LiveChat or Hipchat?
Hipchat is more expensive to implement (TCO) than LiveChat, and LiveChat is rated higher (78/100) than Hipchat (62/100). LiveChat offers users more features (7) than Hipchat (0). There is a clear winner in this case and it is LiveChat!
Looking for the right Chat solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
LiveChat, Inc. Vs. Atlassian Pty Ltd
LiveChat, Inc.: Welcome to Inc.com, the place where entrepreneurs and business owners can find useful information, advice, insights, resources and inspiration for running and growing their businesses.We believe that every business with a website needs tools to communicate with its customers. LiveChat fills in for phone calls, which are expensive and e-mails, which...
Atlassian Pty Ltd: Software is everywhere – on our computers, our watches, our refrigerators. And the teams building software together – developers, product managers, doc writers, bug-bashers – are our heroes. Our products help teams of all sizes track and share everything, work smarter, and create better software together.We are 400 geeks, beer drinkers, nerf herder...
Who is more expensive? LiveChat or Hipchat?
The real total cost of ownership (TCO) of Chat software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for LiveChat and Hipchat.
LiveChat price starts at $16 per agent/month , On a scale between 1 to 10 LiveChat is rated 2, which is much lower than the average cost of Chat software. Hipchat price starts at $2 per user/month , When comparing Hipchat to its competitors, the software is rated 4 - lower than the average Chat software cost.
Bottom line: Hipchat is more expensive than LiveChat.
Which software includes more/better features?
We've compared LiveChat Vs. Hipchat based on some of the most important and required Chat features.
LiveChat: Customer Survey, Email Integration, Incident / Request Management, Knowledge Base/FAQ, Mobile Integration, Multi-Site Support, Reporting.
Hipchat: We are still working to collect the list of features for Hipchat.
Target customer size
LiveChat is flexible enough to meet the needs of any business regardless of the size and type. Customers of the software include businesses of all sizes and a variety of types.
Hipchat
starts at $2 per user/month
Hipchat is a group chat and instant messaging solution for businesses of all sizes. It offers unlimited chat rooms, drag and drop file sharing, integration, and other capabilities. The software was desi...
Compare PricingCompare specifications
LiveChat Specifications
ITQlick Score: | 78/100 |
---|---|
ITQlick Rating: |
|
Pricing: | 2/10 - low cost |
Category: | Chat -> LiveChat review |
Company: | LiveChat, Inc. |
Pricing: | starts at $16 per agent/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop |
Links: | LiveChat review, LiveChat pricing, LiveChat alternatives |
Hipchat Specifications
ITQlick Score: | 62/100 |
---|---|
ITQlick Rating: |
|
Pricing: | 4/10 - average cost |
Category: | Chat -> Hipchat review |
Company: | Atlassian Pty Ltd |
Pricing: | starts at $2 per user/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile |
Links: | Hipchat review, Hipchat pricing, Hipchat alternatives |
Compare features
LiveChat: 7 Features
Hipchat: 0 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.