LivePerson - Top Competitors (Oct 2022)

LiveEngage Review
ITQlick Score: 75/100
ITQlick Rating:
Pricing: 2/10 - low cost
Category: Chat -> LivePerson review -> LivePerson competitors
Ranking:Ranked 27 out of 45 Chat systems
Company: LivePerson
Typical customers: Medium and large size businesses
Platforms: Desktop, Mobile
Links: LivePerson review, LivePerson pricing guide
Shlomi LaviShlomi Lavi / updated: Oct 31, 2022

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LivePerson vs. Alternatives in 2024

The two major competitors of LivePerson are SnapEngage and Freshchat. SnapEngage is scalable and is suitable for use in businesses of all sizes starting from startups, small-sized businesses, medium-sized businesses, and large enterprises while LivePerson is suitable for use in small-sized businesses and medium-sized businesses.

LivePerson provides users with Geo tracking, a feature that is not provided by SnapEngage. SnapEngage provided canned responses to a feature that is not available in LivePerson. Based on the available online reviews, LivePerson has ratings of 4.0 while SnapEngage has been rated 4.5.

Freshchat is suitable for use in businesses of all sizes starting from small-sized businesses, medium-sized businesses, and large enterprises while LivePerson is suitable for use in small-sized businesses and medium-sized businesses. LivePerson provides users with Geo tracking a feature that is not available in Freshchat.

Freshchat offers users with offline forms a feature that is not available in LivePerson. Based on the available online reviews, LivePerson has been rated 4.0 while Freshchat stands at 4.5.

LivePerson alternatives - for small & large Business

Here are the top 4 alternatives to LivePerson that are worth checking out: Olark for SMBs, Chatra for large size business, Pure Chat for growing companies, and Zoho SalesIQ for low budget organizations.

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality
Review
Compare
LivePers...
ITQlick rating
4.4/5
Score
75/100
Pricing
2/10
License pricing
Pricing not available
Functionality
14
Best for SMBs
Olark
ITQlick rating
4.6/5
Score
91/100
Pricing
2.4/10
License pricing
$29 per seat/month
Functionality
5
Review
Best for Enterprise
Chatra
ITQlick rating
4.8/5
Score
90/100
Pricing
3/10
License pricing
$17 per agent/month
Functionality
14
Review
Growing
Pure Cha...
ITQlick rating
4.6/5
Score
90/100
Pricing
2.8/10
License pricing
$39 per month
Functionality
5
Free version
Zoho Sal...
ITQlick rating
4.5/5
Score
78/100
Pricing
2.8/10
License pricing
$7 per operator/month
Functionality
6

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.