Compare Olark and LivePerson - Oct 2022
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Bottom Line: Which is Better - Olark or LivePerson?
Olark is more expensive to implement (TCO) than LivePerson, and Olark is rated higher (91/100) than LivePerson (75/100). Olark offers users more features (3) than LivePerson (0).
Looking for the right Chat solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Olark Vs. LivePerson
Olark: Olark is: Ben Congleton, Roland Osborne, Matt Pizzimenti, Zach Steindler, Aaron Wilson, Bill Thompson, Brandon Dimcheff, Sunir Shah, Lindsay Elia, Jeff Zellner, Ryan LaBarge, Joe Westhead, Kyle Lambert, Laure Parsons, Fernando Takai, and Nick MacInnis. We build slick software (and climb Redwoods) Formally launched in August of 2009, we receiv...
LivePerson: LivePerson is the market leader in real-time intelligent customer engagement. Our mission is to help companies create deeper connections with their customers, and our investment in real-time analytics, metrics and a world-class hosted platform makes this possible at scale. From the largest global enterprises to one-person businesses, our 8,500 cust...
Who is more expensive? Olark or LiveEngage?
The real total cost of ownership (TCO) of Chat software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Olark and LiveEngage.
Olark price starts at $29 per seat/month , On a scale between 1 to 10 Olark is rated 2, which is much lower than the average cost of Chat software. LiveEngage accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Olark is rated 2, which is much lower than the average cost of Chat software.
Bottom line: Olark cost is around the same cost of LiveEngage.
Which software includes more/better features?
We've compared Olark Vs. LivePerson based on some of the most important and required Chat features.
Olark: Data Import/Export, Basic Reports, Online Customer Support.
LiveEngage: We are still working to collect the list of features for LiveEngage.
Target customer size
Olark is suitable for startup marketers, small companies and companies providing online services. Customers of the software include businesses of all sizes and a wide range of types.
LivePerson
LiveEngage is a cloud-based customer-experience management system that helps businesses connect with their customers to ensure that customers get the maximum experience from it.
PriceDemoCompare specifications
Olark Specifications
ITQlick Score: | 91/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Chat -> Olark review |
Company: | Olark |
Pricing: | starts at $29 per seat/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | Olark review, Olark pricing, Olark alternatives |
LivePerson Specifications
ITQlick Score: | 75/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Chat -> LivePerson review |
Company: | LivePerson |
Typical customers: | Medium and large size businesses |
Platforms: | Desktop, Mobile |
Links: | LivePerson review, LivePerson pricing, LivePerson alternatives |
Compare features
Olark: 3 Features
LiveEngage: 0 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.