Shlomi Lavi /
Dec 11, 2022
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Bottom Line: Which is Better - LogicMonitor or SolarWinds Service Desk?
LogicMonitor is more expensive to implement (TCO) than SolarWinds Service Desk, and SolarWinds Service Desk is rated higher (94/100) than LogicMonitor (79/100). SolarWinds Service Desk offers users more features (18) than LogicMonitor (3). There is a clear winner in this case and it is SolarWinds Service Desk!
Looking for the right Network Monitoring solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
LogicMonitor Inc. Vs. Samanage
LogicMonitor Inc.: LogicMonitor is the SaaS-based monitoring solution that dramatically reduces the complexity and staff time required to effectively monitor your IT infrastructure — whether on-premise, physical, virtual, or in the cloud. LogicMonitor contains embedded knowledge of everything in your technology stack — networking gear, servers, hypervisors, applicati...
Samanage: At Samanage, we work hard every day to deliver innovative SaaS-based IT management software. We create robust, easy to use solutions that help you save money and achieve value that was previously not available. We believe enterprise software can be sexy, easy to use, and as intuitive as Gmail or Facebook - that's the kind of experience you deser...
Who is more expensive? LogicMonitor or SolarWinds?
The real total cost of ownership (TCO) of Network Monitoring software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for LogicMonitor and SolarWinds.
LogicMonitor price starts at $20 per user/month , On a scale between 1 to 10 LogicMonitor Hosted Monitoring Service is rated 6, which is similar to the average cost of Network Monitoring software. SolarWinds price starts at $19 per technician/month , When comparing SolarWinds to its competitors, the software is rated 4 - lower than the average Network Monitoring software cost.
Bottom line: LogicMonitor is more expensive than SolarWinds.
Which software includes more/better features?
We've compared LogicMonitor Vs. SolarWinds Service Desk based on some of the most important and required Network Monitoring features.
LogicMonitor: Data Import/Export, Basic Reports, Online Customer Support.
SolarWinds: Asset Management, Billing and Invoicing, Change Management, Contract Management, Customer Survey.
Target customer size
Customers of the software include businesses of all sizes. SolarWinds is ideal for all sizes of businesses that need to organize their IT assets and operations.