Shlomi Lavi /
May 26, 2022
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Bottom Line: Which is Better - LogMeIn PRO or CA Service Desk?
CA Service Desk is more expensive to implement (TCO) than LogMeIn PRO, and CA Service Desk is rated higher (84/100) than LogMeIn PRO (77/100). LogMeIn PRO offers users more features (3) than CA Service Desk (0).
Looking for the right IT Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
LogMeIn Vs. CA Technologies
LogMeIn: LogMeIn is a public company that provides software as a service-based solution for remote control, file sharing, systems management, data backup, business collaboration and on-demand customer support of PCs, servers, Macintosh computers, smartphones and other connected devices.
CA Technologies: CA Technologies has been helping companies manage Information Technology (IT) in all kinds of environments for more than three decades. CA Technologies (NASDAQ: CA) provides IT management solutions that help customers manage and secure complex IT environments to support agile business services. Organizations of all sizes leverage CA Technologies so...
Who is more expensive? LogMeIn PRO or CA Service Desk Manager?
The real total cost of ownership (TCO) of IT Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for LogMeIn PRO and CA Service Desk Manager.
LogMeIn PRO price starts at $30 per month , On a scale between 1 to 10 LogMeIn PRO is rated 2, which is much lower than the average cost of IT Management software. CA Service Desk Manager accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 LogMeIn PRO is rated 2, which is much lower than the average cost of IT Management software.
Bottom line: CA Service Desk Manager is more expensive than LogMeIn PRO.
Which software includes more/better features?
We've compared LogMeIn PRO Vs. CA Service Desk based on some of the most important and required IT Management features.
LogMeIn PRO: Data Import/Export, Basic Reports, Online Customer Support.
CA Service Desk Manager: We are still working to collect the list of features for CA Service Desk Manager.
Target customer size
LogMeIn Pro would work fine for large corporations, outsourced IT service providers, small to medium businesses, home PC technicians, mobile professionals and even average people. The software is a viable product for businesses of all sizes and a wide range of types.