Compare ManageEngine ADSelfService Plus and Salesforce CRM - Apr 2024

Shlomi Lavi

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Bottom Line: Which is Better - ManageEngine ADSelfService Plus or Salesforce CRM?

ManageEngine ADSelfService Plus is more expensive to implement (TCO) than Salesforce CRM, and Salesforce CRM is rated higher (98/100) than ManageEngine ADSelfService Plus (75/100). Salesforce CRM offers users more features (21) than ManageEngine ADSelfService Plus (0). There is a clear winner in this case and it is Salesforce CRM!

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

ManageEngine Vs. Salesforce.com

ManageEngine: ManageEngine is the enterprise IT management software division of Zoho Corporation. Founded in 1996 and known until 2009 as AdventNet Inc., Zoho Corporation has offices in California, Austin, New Jersey, India, Singapore, Tokyo and Beijing.

Salesforce.com: Salesforce.com Inc. is a global enterprise software company headquartered in San Francisco, California, United States. Best known for its customer relationship management (CRM) product, through acquisitions Salesforce has expanded into the "social enterprise arena". It was ranked number 27 in Fortune's 100 Best Companies to Work For in ...

Who is more expensive? ManageEngine ADSelfService Plus or Salesforce?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ManageEngine ADSelfService Plus and Salesforce.

ManageEngine ADSelfService Plus price starts at $595 per license , On a scale between 1 to 10 ManageEngine ADSelfService Plus is rated 10, which is much higher than the average cost of CRM software. Salesforce price starts at $25 per user/month , When comparing Salesforce to its competitors, the software is rated 2 - much lower than the average CRM software cost.

Bottom line: ManageEngine ADSelfService Plus is more expensive than Salesforce.

Which software includes more/better features?

We've compared ManageEngine ADSelfService Plus Vs. Salesforce CRM based on some of the most important and required CRM features.

ManageEngine ADSelfService Plus: We are still working to collect the list of features for ManageEngine ADSelfService Plus.

Salesforce: Campaign Dashboard, Campaign Management, Case Management, Contact Management, Customer Database.

Target customer size

The software is a viable product for freelancers, small and medium businesses, and large enterprises. Salesforce is optimal for people as well as companies.