Shlomi Lavi /
Feb 22, 2022
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Bottom Line: Which is Better - Microsoft Exchange or Osticket?
Microsoft Exchange is more expensive to implement (TCO) than Osticket, and Osticket is rated higher (77/100) than Microsoft Exchange (58/100). Both tools offer the same amount of features.
Looking for the right IT Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Microsoft Vs. Audiense
Microsoft:
Microsoft Corporation is an American corporation that develops, manufactures, licenses and supports a wide range of products and services related to computing. The company was founded by Bill Gates and Paul Allen on April 4, 1975. Microsoft is the world's largest software maker measured by revenues.
Audiense: Audiense helps over 4,000 of the world’s largest brands and agencies to grow their customer and audience bases by finding, identifying and connecting with individuals and audience segments they don't know about. Audiense clients include Universal Music, Havas Helia and Comic Relief. The Audiense platform powers three vital functions, with which bus...
Who is more expensive? Microsoft Exchange or Osticket?
The real total cost of ownership (TCO) of IT Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Microsoft Exchange and Osticket.
Microsoft Exchange price starts at $4 per user/month , On a scale between 1 to 10 Microsoft Exchange is rated 4, which is lower than the average cost of IT Management software. Osticket price starts at $9 per agent/month , When comparing Osticket to its competitors, the software is rated 2 - much lower than the average IT Management software cost.
Bottom line: Microsoft Exchange is more expensive than Osticket.
Which software includes more/better features?
We've compared Microsoft Exchange Vs. Osticket based on some of the most important and required IT Management features.
Microsoft Exchange: Data Import/Export, Basic Reports, Online Customer Support.
Osticket: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
Microsoft Exchange offers tailor made solutions for companies of various shapes and sizes and is suitable for IT administrators and system administrators of companies. Customers of the software mainly include small and medium businesses.