Compare Osticket and Microsoft Exchange - Feb 2022
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Bottom Line: Which is Better - Osticket or Microsoft Exchange?
Microsoft Exchange is more expensive to implement (TCO) than Osticket, and Osticket is rated higher (77/100) than Microsoft Exchange (58/100). Both tools offer the same amount of features.
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Audiense Vs. Microsoft
Audiense: Audiense helps over 4,000 of the world’s largest brands and agencies to grow their customer and audience bases by finding, identifying and connecting with individuals and audience segments they don't know about. Audiense clients include Universal Music, Havas Helia and Comic Relief. The Audiense platform powers three vital functions, with which bus...
Microsoft: Microsoft Corporation is an American corporation that develops, manufactures, licenses and supports a wide range of products and services related to computing. The company was founded by Bill Gates and Paul Allen on April 4, 1975. Microsoft is the world's largest software maker measured by revenues.
Who is more expensive? Osticket or Microsoft Exchange?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Osticket and Microsoft Exchange.
Osticket price starts at $9 per agent/month , On a scale between 1 to 10 Osticket is rated 2, which is much lower than the average cost of Help Desk software. Microsoft Exchange price starts at $4 per user/month , When comparing Microsoft Exchange to its competitors, the software is rated 4 - lower than the average Help Desk software cost.
Bottom line: Microsoft Exchange is more expensive than Osticket.
Which software includes more/better features?
We've compared Osticket Vs. Microsoft Exchange based on some of the most important and required Help Desk features.
Osticket: Data Import/Export, Basic Reports, Online Customer Support.
Microsoft Exchange: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
Customers of the software mainly include small and medium businesses. Microsoft Exchange offers tailor made solutions for companies of various shapes and sizes and is suitable for IT administrators and system administrators of companies.
Microsoft Exchange
starts at $4 per user/month
Microsoft Exchange is an email server solution designed for businesses that can help users to get their business contacts, email and calendar right on their browser, PC or phone. It can help users to ensure th...
Compare PricingCompare specifications
Osticket Specifications
ITQlick Score: | 77/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Help Desk -> Osticket review |
Company: | Audiense |
Pricing: | starts at $9 per agent/month |
Typical customers: | Small businesses and start ups |
Platforms: | Desktop, Cloud |
Links: | Osticket review, Osticket pricing, Osticket alternatives |
Microsoft Exchange Specifications
ITQlick Score: | 58/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | IT Management -> Microsoft Exchange review |
Company: | Microsoft |
Pricing: | starts at $4 per user/month |
Typical customers: | Medium and large size businesses |
Platforms: | Desktop, Cloud |
Links: | Microsoft Exchange review, Microsoft Exchange pricing, Microsoft Exchange alternatives |
Compare features
Osticket: 3 Features
Microsoft Exchange: 3 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.