Compare monday.com and SolarWinds Service Desk - Feb 2023

Shlomi LaviShlomi Lavi / Feb 28, 2023

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

Bottom Line: Which is Better - monday.com or SolarWinds Service Desk?

SolarWinds Service Desk is more expensive to implement (TCO) than monday.com, and monday.com is rated higher (98/100) than SolarWinds Service Desk (94/100). monday.com offers users more features (35) than SolarWinds Service Desk (18). There is a clear winner in this case and it is monday.com!

Looking for the right Project Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

monday.com Vs. Samanage

monday.com: Founded in 2012 and launched as an independent startup in February 2014, monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that ...

Samanage: At Samanage, we work hard every day to deliver innovative SaaS-based IT management software. We create robust, easy to use solutions that help you save money and achieve value that was previously not available. We believe enterprise software can be sexy, easy to use, and as intuitive as Gmail or Facebook - that's the kind of experience you deser...

Who is more expensive? monday.com or SolarWinds?

The real total cost of ownership (TCO) of Project Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for monday.com and SolarWinds.

monday.com price starts at $10 per seat/month , On a scale between 1 to 10 monday.com is rated 4, which is lower than the average cost of Project Management software. SolarWinds price starts at $19 per technician/month , When comparing SolarWinds to its competitors, the software is rated 4 - lower than the average Project Management software cost.

Bottom line: monday.com cost is around the same cost of SolarWinds.

Which software includes more/better features?

We've compared monday.com Vs. SolarWinds Service Desk based on some of the most important and required Project Management features.

monday.com: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Basic Reports, Chat, Customizable Categories, Dashboard, HR Analytics, Human Resources, Employee Onboarding, Workforce Management.

SolarWinds: Asset Management, Billing and Invoicing, Change Management, Contract Management, Customer Survey.

Target customer size

Monday. SolarWinds is ideal for all sizes of businesses that need to organize their IT assets and operations.

monday.com

ITQlick rating
(4.7/5)

starts at $10 per seat/month

monday.com is both a cloud-based as well as an on-premise software solution that was developed mainly to assist in project and team management. The software fosters team collaboration as it connects and allows ...

Categories: Fixed Asset Management, Budgeting & CPM, Strategic Planning, Business performance management.

SolarWinds Service Desk

ITQlick rating
(5/5)

starts at $19 per technician/month

SolarWinds Help-desk is cloud-based help-desk and customer service solution designed for businesses of any size. The solution features include change management, IT asset management and incident management and ...

Categories: Billing & Invoicing, Document Management, Banking CRM, Customer Loyalty, Feedback Management.

Compare specifications

Compare features

monday.com: 35 Features

Basic Reports
Chat
Customizable Categories
Dashboard
HR Analytics
Human Resources
Employee Onboarding
Workforce Management
Agile Project Management
Budget & Expense Management
Collaboration
Project Management
Resource Management
Task Management
Project Management
Project Collaboration
Project Planning
Project Portfolio Management
Dashboarding
Budgeting & CPM
Customer Service
Customer Relationship Management
Contract Management
Equipment Management
Project Management
Service Management
Lead Management
Expense Management
Categorizing
Collaboration Center
Team Collaboration
Lifecycle Management
Process Analysis
Business Process
IT Management

SolarWinds: 18 Features

Asset Management
Billing and Invoicing
Change Management
Contract Management
Customer Survey
Email Integration
Incident / Request Management
ITIL Compliant
Knowledge Base/FAQ
LDAP/Active Directory Synchronization
Mobile Integration
Multi-Site Support
Remote Control Access
Reporting
Rules/Workflows
Scheduling
Self Service Portal
Service Level Agreements
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
monday.c...
ITQlick rating
4.7/5
Score
98/100
Pricing
4/10
License pricing
$10 per seat/month
Functionality
92
Compare
SolarWin...
ITQlick rating
5/5
Score
94/100
Pricing
4.2/10
License pricing
$19 per technician/month
Functionality
38
Trello
ITQlick rating
4.2/5
Score
99/100
Pricing
2/10
License pricing
$5 per user/month
Functionality
16
Review
Basecamp
ITQlick rating
4.3/5
Score
98/100
Pricing
4.2/10
License pricing
$11 per user/month
Functionality
15
Hive
ITQlick rating
4.5/5
Score
98/100
Pricing
2/10
License pricing
$12 per user/month
Functionality
12
Review

Auditor - Shlomi Lavi

Website Linkedin profile Facebook Twitter

Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.