Compare Net2Phone and Five9 Cloud Contact Center - May 2022
Compare PricingWe publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Bottom Line: Which is Better - Net2Phone or Five9 Cloud Contact Center?
Five9 Cloud Contact Center is more expensive to implement (TCO) than Net2Phone, and Five9 Cloud Contact Center is rated higher (89/100) than Net2Phone (84/100). Five9 Cloud Contact Center offers users more features (5) than Net2Phone (0).
Looking for the right PBX Phone Systems solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Net2Phone Vs. Five9
Net2Phone: net2phone is the trusted global leader in VoIP solutions since 1996. A partnership with net2phone gives you the opportunity to deliver outstanding products with a high quality voice service. We achieve this through a combination of a brand you can trust, an unrivaled business VoIP offering, our easy to use partner portal, evergreen commission agree...
Five9: Five9 offers an IVR with Speech Recognition that delivers robust speech application technology with the same easy-to-use graphical user interface for development that is provided in the Inbound Call Center. To optimize your staffing costs and improve agent productivity, Five9 provides an integrated Workforce Management solution.
Who is more expensive? Net2Phone or Five9 Cloud Contact Center?
The real total cost of ownership (TCO) of PBX Phone Systems software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Net2Phone and Five9 Cloud Contact Center.
Net2Phone price starts at $24.99 per user/month , On a scale between 1 to 10 Net2Phone is rated 2, which is much lower than the average cost of PBX Phone Systems software. Five9 Cloud Contact Center price starts at $100 per feature/month , When comparing Five9 Cloud Contact Center to its competitors, the software is rated 10 - much higher than the average PBX Phone Systems software cost.
Bottom line: Five9 Cloud Contact Center is more expensive than Net2Phone.
Which software includes more/better features?
We've compared Net2Phone Vs. Five9 Cloud Contact Center based on some of the most important and required PBX Phone Systems features.
Net2Phone: We are still working to collect the list of features for Net2Phone.
Five9 Cloud Contact Center: Chat, Blended Call Center, Call Queue Management, Call Recording, Inbound Call Center.
Target customer size
Net2Phone's typical customers include: SMBs, The common customers of Five9 Cloud Contact Center are entrepreneurs operating small (with 10 – 100 employees) to medium-sized (with 100 to 1,000 employees) and even large enterprises that make use of the services offered by the industry of IT, data hosting and other related information services, particularly in the field of VoIP, business phone systems and contact centers.
Five9 Cloud Contact Center
starts at $100 per feature/month
Five9 Cloud Contact is a cloud-based contact center software helping users in the management of their inbound and outbound, multi-channel or blended contact centers.
Compare PricingCompare specifications
Net2Phone Specifications
ITQlick Score: | 84/100 |
---|---|
ITQlick Rating: |
|
Pricing: | 2/10 - low cost |
Category: | PBX Phone Systems -> Net2Phone review |
Company: | Net2Phone |
Pricing: | starts at $24.99 per user/month |
Typical customers: | SMBs |
Platforms: | Mobile, Cloud |
Links: | Net2Phone review, Net2Phone pricing, Net2Phone alternatives |
Five9 Cloud Contact Center Specifications
ITQlick Score: | 89/100 |
---|---|
ITQlick Rating: |
|
Pricing: | 10/10 - high cost |
Category: | VoIP -> Five9 Cloud Contact Center review |
Company: | Five9 |
Pricing: | starts at $100 per feature/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | Five9 Cloud Contact Center review, Five9 Cloud Contact Center pricing, Five9 Cloud Contact Center alternatives |
Compare features
Net2Phone: 0 Features
Five9 Cloud Contact Center: 5 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.