Compare Nimble and Contivio Contact Center - Feb 2023

Shlomi LaviShlomi Lavi / Feb 19, 2023

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Bottom Line: Which is Better - Nimble or Contivio Contact Center?

Contivio Contact Center is more expensive to implement (TCO) than Nimble, and Nimble is rated higher (97/100) than Contivio Contact Center (76/100). Nimble offers users more features (7) than Contivio Contact Center (0). There is a clear winner in this case and it is Nimble!

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

nimble Vs. Contivio.com

nimble: The Nimble Way to Grow Your Business. Easily connect all of your contacts, calendars, communications and social conversations. Listen to and engage any individual in order to attract and retain the right customers. Easily connect all of your contacts, calendars, communications and social conversations. Listen to and engage any individual in order...

Contivio.com: Contivio.com is a global provider of advanced contact centers and integration and automation solutions. Contivio.com’s ability to rapidly deliver comprehensive solutions stems from our versatile suite of products – a number of which are patent protected – and has positioned us as respected leader in our fields of expertise. Our flagship Contivio...

Who is more expensive? Nimble or Contivio Contact Center?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Nimble and Contivio Contact Center.

Nimble price starts at $19 per user/month , On a scale between 1 to 10 Nimble is rated 2, which is much lower than the average cost of CRM software. Contivio Contact Center price starts at $79 per user/month , When comparing Contivio Contact Center to its competitors, the software is rated 2 - much lower than the average CRM software cost.

Bottom line: Nimble cost is around the same cost of Contivio Contact Center.

Which software includes more/better features?

We've compared Nimble Vs. Contivio Contact Center based on some of the most important and required CRM features.

Nimble: Customer Service, Marketing Automation, Sales Automation, Collaboration Center , Facebook Integration, Global Content Library, Twitter Integration.

Contivio Contact Center: We are still working to collect the list of features for Contivio Contact Center.

Target customer size

Customers of the software application include small and medium companies without any constraint on industrial association. Customers of the software include small and medium businesses as well as large enterprises.

Nimble

ITQlick rating
(2.8/5)

starts at $19 per user/month

Nimble CRM is a web based customer relationship management solution for small and medium businesses. Its capabilities include contact management, lead management, sales forecasting, and others. The software was...

Categories: Accounting & Finance, Billing & Invoicing, CRM, Banking CRM.

Contivio Contact Center

ITQlick rating
(2.8/5)

starts at $79 per user/month

Contivio Contact Center is an all-in-one cloud-based contact center and telephony solution created for marketing and sales related businesses. Its key features enable users to monitor, record, transfer, forward...

Categories: CRM, Banking CRM, Casino CRM, Complaint Management, Customer Loyalty.

Compare specifications

Compare features

Nimble: 7 Features

Customer Service
Marketing Automation
Sales Automation
Collaboration Center
Facebook Integration
Global Content Library
Twitter Integration

Contivio Contact Center: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Nimble
ITQlick rating
2.8/5
Score
97/100
Pricing
2/10
License pricing
$19 per user/month
Functionality
31
Review
Compare
Contivio...
ITQlick rating
2.8/5
Score
76/100
Pricing
2.8/10
License pricing
$79 per user/month
Functionality
15
Pipedrive
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$9.90 per user/month
Functionality
19
Salesfor...
ITQlick rating
4.4/5
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
Zoho CRM
ITQlick rating
4.2/5
Score
98/100
Pricing
2/10
License pricing
$14 per user/month
Functionality
36

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.