Compare Nimble and Freshsales - Feb 2023

Shlomi Lavi

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Bottom Line: Which is Better - Nimble or Freshsales?

Freshsales is more expensive to implement (TCO) than Nimble, and Nimble is rated higher (97/100) than Freshsales (93/100). Nimble offers users more features (7) than Freshsales (0). There is a clear winner in this case and it is Nimble!

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

nimble Vs. FRESHDESK INC.

nimble: The Nimble Way to Grow Your Business. Easily connect all of your contacts, calendars, communications and social conversations. Listen to and engage any individual in order to attract and retain the right customers. Easily connect all of your contacts, calendars, communications and social conversations. Listen to and engage any individual in order...

FRESHDESK INC.: Freshdesk was built ground-up to make your agents’ lives better. That is why you will find intelligent capabilities out-of-the-box, that automatically categorize, prioritize and dispatch your tickets, and even suggest the best solutions when you get one.

Who is more expensive? Nimble or Freshsales?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Nimble and Freshsales.

Nimble price starts at $19 per user/month , On a scale between 1 to 10 Nimble is rated 2, which is much lower than the average cost of CRM software. Freshsales price starts at $15 per user/month , When comparing Freshsales to its competitors, the software is rated 2 - much lower than the average CRM software cost.

Bottom line: Nimble cost is around the same cost of Freshsales.

Which software includes more/better features?

We've compared Nimble Vs. Freshsales based on some of the most important and required CRM features.

Nimble: Customer Service, Marketing Automation, Sales Automation, Collaboration Center , Facebook Integration, Global Content Library, Twitter Integration.

Freshsales: We are still working to collect the list of features for Freshsales.

Target customer size

Customers of the software application include small and medium companies without any constraint on industrial association. The Freshsales offers great assistance to users belonging to the small business (1-100 employees) and mid-sized business (100 to 500 employees), not to mention freelancers, public administration and non-for-profit, especially the businesses doing CRM, sales, marketing and lead management in the industry of IT and related services and marketing.