Freshsales Review - why 4.7 stars?

Freshsales Review
ITQlick Score: 93/100
ITQlick Rating: (4.7/5)
Pricing: 3.6/10 - low cost
Category: CRM -> Freshsales
Ranking:Ranked 11 out of 600 CRM systems
Company: FRESHDESK INC.
Pricing: starts at $12 per user/month
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: Freshsales pricing, Freshsales alternatives

Shlomi LaviShlomi Lavi / updated: May 01, 2021

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What is Freshsales?

Freshsales is a web-based CRM integrating several sales and marketing features that will help any businesses in achieving growth and success. The software gives complete view of the customers and the data gathered from it can be transformed to true sales.

What is Freshsales rating? ()

The rating of Freshsales is 4.7 stars out of 5 and the total score is 93 out of 100. The ratings are based on our unbiased experts. Learn more in our rating methodology page

Who are Freshsales's typical customers?

The Freshsales offers great assistance to users belonging to the small business (1-100 employees) and mid-sized business (100 to 500 employees), not to mention freelancers, public administration and non-for-profit, especially the businesses doing CRM, sales, marketing and lead management in the industry of IT and related services and marketing.

Is Freshsales the best CRM?

Freshsales is ranked 11 out of 600 software in their category (CRM systems).

What are their main features and functionalities?

Freshsales comes with the following features: mobile support, lead management, deal management, event tracking, built-in phone, email management, sales analytics reporting and integrations of various modules. This software can also spot and place emphasis on leads, pipelining of deals and enrichment of the profile of the user automatically.

The software can also help in making segments and organizing of the team members so that everyone are working in harmony for the success of the business.

Who are their main alternatives?

User can consider Selltis, Avidian and Channel Sales Reporter as possible alternatives for Gopher Leads.

What is the cost of Freshsales?

The cost of license starts at $12 per user/month. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 3.6 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for Freshsales

What should you ask FRESHDESK INC. during a demo session? (65 questions)

Schedule a demo with Freshsales and access 65 must ask questions for the vendor while watching Freshsales in action.

Freshsales's list of categories:

Mobile CRM

Freshsales Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality
Review
Compare
Freshsales
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
93/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3.6/10
License pricing license pricing (if provided by the software vendor)
$12 per user/month
Functionality
3
Compare
Pipedrive
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
99/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$12.50 per user/month
Functionality
19
Salesforce
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
98/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3/10
License pricing license pricing (if provided by the software vendor)
$25 per user/month
Functionality
28
Zoho
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
98/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$12 per user/month
Functionality
36
Review
Nimble
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
97/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$19 per user/month
Functionality
31
Review
Author
Shlomi Lavi - admin

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.