Shlomi Lavi /
Feb 19, 2023
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Bottom Line: Which is Better - Nimble or Help Desk Premier?
Help Desk Premier is more expensive to implement (TCO) than Nimble, and Nimble is rated higher (97/100) than Help Desk Premier (76/100). Nimble offers users more features (7) than Help Desk Premier (0). There is a clear winner in this case and it is Nimble!
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
nimble Vs. BrightBox Solutions
nimble: The Nimble Way to Grow Your Business. Easily connect all of your contacts, calendars, communications and social conversations. Listen to and engage any individual in order to attract and retain the right customers.
Easily connect all of your contacts, calendars, communications and social conversations. Listen to and engage any individual in order...
BrightBox Solutions: Founded by an innovative team of individuals with over 30 years of proven success in delivering superior customer support solutions, BrightBox Solutions offers an ideal help desk management program for organizations of all sizes.
Whether you operate a service desk, help desk or just need an all-purpose tracking tool, the team behind Help Desk Pr...
Who is more expensive? Nimble or Help Desk Premier?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Nimble and Help Desk Premier.
Nimble price starts at $19 per user/month , On a scale between 1 to 10 Nimble is rated 2, which is much lower than the average cost of CRM software. Help Desk Premier price starts at $29 per user/month , When comparing Help Desk Premier to its competitors, the software is rated 2 - much lower than the average CRM software cost.
Bottom line: Nimble cost is around the same cost of Help Desk Premier.
Which software includes more/better features?
We've compared Nimble Vs. Help Desk Premier based on some of the most important and required CRM features.
Nimble: Customer Service, Marketing Automation, Sales Automation, Collaboration Center , Facebook Integration, Global Content Library, Twitter Integration.
Help Desk Premier: We are still working to collect the list of features for Help Desk Premier.
Target customer size
Customers of the software application include small and medium companies without any constraint on industrial association. and Help Desk Premier's target customer size include: Small, medium and large size businesses.