Shlomi Lavi /
Feb 19, 2023
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Bottom Line: Which is Better - Help Desk Premier or Nimble?
Help Desk Premier is more expensive to implement (TCO) than Nimble, and Nimble is rated higher (97/100) than Help Desk Premier (76/100). Nimble offers users more features (7) than Help Desk Premier (0). There is a clear winner in this case and it is Nimble!
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
BrightBox Solutions Vs. nimble
BrightBox Solutions: Founded by an innovative team of individuals with over 30 years of proven success in delivering superior customer support solutions, BrightBox Solutions offers an ideal help desk management program for organizations of all sizes.
Whether you operate a service desk, help desk or just need an all-purpose tracking tool, the team behind Help Desk Pr...
nimble: The Nimble Way to Grow Your Business. Easily connect all of your contacts, calendars, communications and social conversations. Listen to and engage any individual in order to attract and retain the right customers.
Easily connect all of your contacts, calendars, communications and social conversations. Listen to and engage any individual in order...
Who is more expensive? Help Desk Premier or Nimble?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Help Desk Premier and Nimble.
Help Desk Premier price starts at $29 per user/month , On a scale between 1 to 10 Help Desk Premier is rated 2, which is much lower than the average cost of CRM software. Nimble price starts at $19 per user/month , When comparing Nimble to its competitors, the software is rated 2 - much lower than the average CRM software cost.
Bottom line: Help Desk Premier cost is around the same cost of Nimble.
Which software includes more/better features?
We've compared Help Desk Premier Vs. Nimble based on some of the most important and required CRM features.
Help Desk Premier: We are still working to collect the list of features for Help Desk Premier.
Nimble: Customer Service, Marketing Automation, Sales Automation, Collaboration Center , Facebook Integration.
Target customer size
Help Desk Premier's typical customers include: Small, medium and large size businesses, Customers of the software application include small and medium companies without any constraint on industrial association.