Compare Noble and PIMS Dialer - Feb 2023

Shlomi LaviShlomi Lavi / Feb 01, 2023

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Bottom Line: Which is Better - Noble or PIMS Dialer?

Noble is more expensive to implement (TCO) than PIMS Dialer, and Noble is rated higher (82/100) than PIMS Dialer (79/100). Noble offers users more features (9) than PIMS Dialer (5).

Looking for the right Auto Dialer / Predictive Dialer solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Noble Systems Vs. Pimsware LLC

Noble Systems: The Noble Suite features a comprehensive lineup of contact center solutions that can be customized to meet the needs of any business, regardless of size, functional requirements or organizational goals. Turn to Noble to help grow your business and build a better experience for customers and employees alike.

Pimsware LLC: PIMS is a provider of web based collection software and portfolio analysis systems. Our flexible solution allows our customers to take advantage of current internet technologies. All systems applications run under the Microsoft server environment, using Microsoft SQL Server for back-end data storage. All front-end user access is delivered using the...

Who is more expensive? Noble Suite or PIMS Dialer?

The real total cost of ownership (TCO) of Auto Dialer / Predictive Dialer software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Noble Suite and PIMS Dialer.

Noble Suite accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Noble Suite is rated 10, which is much higher than the average cost of Auto Dialer / Predictive Dialer software. PIMS Dialer price starts at $150 per user/month , When comparing PIMS Dialer to its competitors, the software is rated 2 - much lower than the average Auto Dialer / Predictive Dialer software cost.

Bottom line: Noble Suite is more expensive than PIMS Dialer.

Which software includes more/better features?

We've compared Noble Vs. PIMS Dialer based on some of the most important and required Auto Dialer / Predictive Dialer features.

Noble Suite: Automatic Call Scheduling, ACD (Automatic Call Distribution), Auto Dialer, Blended Call Center, Call Conferencing, Call Queue Management, Call Recording, CTI (Computer Telephony Integration).

PIMS Dialer: Data Analysis Tools, Blended Call Center, Inbound Call Center, Outbound Call Center, VoIP.

Target customer size

Noble Suite's typical customers include: Small, medium and large size businesses, The software is a useful product for businesses of all sizes and a wide range of types.

Noble Suite

ITQlick rating
(3.9/5)

Every customer contact is an opportunity to delight, to solve a problem or to make a connection. Noble Systems, the leader in customer contact technology, provides contact centres worldwide with unified solutio...

Categories: Auto Dialer / Predictive Dialer, Automatic Call Distribution (ACD), Call Monitoring, Call Recording.

PIMS Dialer

ITQlick rating
(4.5/5)

starts at $150 per user/month

PIMS Dialer is a web based predictive dialing solution for businesses of all sizes. Its capabilities include call monitoring, call scheduling, FCC compliance, and others. The software was designed and launched ...

Categories: Data Analysis Tools, Auto Dialer / Predictive Dialer, Business Phone Systems, Call Monitoring, Call Recording.

Compare specifications

Compare features

Noble Suite: 9 Features

Automatic Call Scheduling
ACD (Automatic Call Distribution)
Auto Dialer
Blended Call Center
Call Conferencing
Call Queue Management
Call Recording
CTI (Computer Telephony Integration)
Compliance

PIMS Dialer: 5 Features

Data Analysis Tools
Blended Call Center
Inbound Call Center
Outbound Call Center
VoIP
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Noble
ITQlick rating
3.9/5
Score
82/100
Pricing
10/10
License pricing
Pricing not available
Functionality
19
Review
Compare
PIMS Dia...
ITQlick rating
4.5/5
Score
79/100
Pricing
2/10
License pricing
$150 per user/month
Functionality
18
Winleads
ITQlick rating
3.2/5
Score
91/100
Pricing
5.2/10
License pricing
$495 per license
Functionality
6
FrontSpin
ITQlick rating
4.5/5
Score
83/100
Pricing
4/10
License pricing
Has a free version
Functionality
14
DialerAI
ITQlick rating
3/5
Score
82/100
Pricing
10/10
License pricing
$199 per month
Functionality
20

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.