Compare Noble and VICIdial Contact Center - May 2022

Shlomi Lavi

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Bottom Line: Which is Better - Noble or VICIdial Contact Center?

Noble is more expensive to implement (TCO) than VICIdial Contact Center, and Noble is rated higher (82/100) than VICIdial Contact Center (62/100). Noble offers users more features (9) than VICIdial Contact Center (5).

Looking for the right Auto Dialer / Predictive Dialer solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Noble Systems Vs.

Noble Systems: The Noble Suite features a comprehensive lineup of contact center solutions that can be customized to meet the needs of any business, regardless of size, functional requirements or organizational goals. Turn to Noble to help grow your business and build a better experience for customers and employees alike.

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Who is more expensive? Noble Suite or VICIdial Contact Center?

The real total cost of ownership (TCO) of Auto Dialer / Predictive Dialer software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Noble Suite and VICIdial Contact Center.

Noble Suite accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Noble Suite is rated 10, which is much higher than the average cost of Auto Dialer / Predictive Dialer software. VICIdial Contact Center price Has a free version , When comparing VICIdial Contact Center to its competitors, the software is rated 2 - much lower than the average Auto Dialer / Predictive Dialer software cost.

Bottom line: Noble Suite is more expensive than VICIdial Contact Center.

Which software includes more/better features?

We've compared Noble Vs. VICIdial Contact Center based on some of the most important and required Auto Dialer / Predictive Dialer features.

Noble Suite: Automatic Call Scheduling, ACD (Automatic Call Distribution), Auto Dialer, Blended Call Center, Call Conferencing, Call Queue Management, Call Recording, CTI (Computer Telephony Integration).

VICIdial Contact Center: Chat, Data Analysis Tools, Inbound Call Center, Outbound Call Center, Call Center.

Target customer size

Noble Suite's typical customers include: Small, medium and large size businesses, and VICIdial Contact Center's target customer size include: Small, medium and large size businesses.