Shlomi Lavi /
Dec 26, 2022
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Bottom Line: Which is Better - nVISION Suite or nextiva app?
nextiva app is more expensive to implement (TCO) than nVISION Suite, and nextiva app is rated higher (99/100) than nVISION Suite (58/100). nextiva app offers users more features (16) than nVISION Suite (0).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Symmetrics Vs. Nextiva
Symmetrics: Symmetrics was founded in 1996 by members of the family business that created Crystal Reports, soon to become the most popular enterprise reporting application in the world. Initially a professional services firm specializing in business intelligence and data warehousing, Symmetrics quickly focused on an under-served industry — contact centers. Ins...
Nextiva : People are our most valuable asset and the key to our success. We seek people that lead by hard work, commitment, integrity, ambition, and who are driven to be the best.
Continuously strive to be the best. Be humble, because there is always someone better than us. Learn from others who have done it before us.
Who is more expensive? nVISION Suite or Nextiva Hosted Call Center?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for nVISION Suite and Nextiva Hosted Call Center.
nVISION Suite price starts at $16,000 per license , On a scale between 1 to 10 nVISION Suite is rated 2, which is much lower than the average cost of Call Center software. Nextiva Hosted Call Center price starts at $11.95 per user/month , When comparing Nextiva Hosted Call Center to its competitors, the software is rated 2 - much lower than the average Call Center software cost.
Bottom line: nVISION Suite cost is around the same cost of Nextiva Hosted Call Center.
Which software includes more/better features?
We've compared nVISION Suite Vs. nextiva app based on some of the most important and required Call Center features.
nVISION Suite: We are still working to collect the list of features for nVISION Suite.
Nextiva Hosted Call Center: Call Center Management, Campaign Dashboard, Customer Database, Customer Service, Customer Support Tracking.
Target customer size
nVISION Suite's typical customers include: Small, medium and large size businesses, Nextiva is ideal for little firms and also large call facilities.