Shlomi Lavi /
Oct 29, 2022
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Bottom Line: Which is Better - Oracle Service Cloud or ThinkAutomation?
Oracle Service Cloud is more expensive to implement (TCO) than ThinkAutomation, and Oracle Service Cloud is rated higher (77/100) than ThinkAutomation (75/100). Oracle Service Cloud offers users more features (4) than ThinkAutomation (3).
Looking for the right Customer Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Oracle Vs. Parker Software
Oracle: With more than 380,000 customers—including 100 of the Fortune 100—and with deployments across a wide variety of industries in more than 145 countries around the globe, Oracle offers an optimized and fully integrated stack of business hardware and software systems. Oracle engineers hardware and software to work together in the cloud and in your data...
Parker Software : Parker Software is a UK based independent software house. Established in 2003 we have offices in the USA and the UK. Parker Software develops innovative software aimed at companies that do business on the web.
Who is more expensive? Oracle Service Cloud or Email2DB?
The real total cost of ownership (TCO) of Customer Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Oracle Service Cloud and Email2DB.
Oracle Service Cloud price starts at $90 per license , On a scale between 1 to 10 Oracle Service Cloud is rated 8, which is higher than the average cost of Customer Service software. Email2DB price starts at $995 per year , When comparing Email2DB to its competitors, the software is rated 6 - similar to the average Customer Service software cost.
Bottom line: Oracle Service Cloud is more expensive than Email2DB.
Which software includes more/better features?
We've compared Oracle Service Cloud Vs. ThinkAutomation based on some of the most important and required Customer Service features.
Oracle Service Cloud: Email Integration, Self Service Portal, Help Desk, Network Management.
Email2DB: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
Customers of the software include small and medium businesses as well as large enterprises. and Email2DB's target customer size include: Small, medium and large size businesses.