Compare Ozonetel and Speechmatics - Jun 2022

Shlomi Lavi

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Bottom Line: Which is Better - Ozonetel or Speechmatics?

Ozonetel is more expensive to implement (TCO) than Speechmatics, and Speechmatics is rated higher (87/100) than Ozonetel (75/100). Ozonetel offers users more features (10) than Speechmatics (0).

Looking for the right Speech Therapy solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Ozonetel Systems Vs. Speechmatics

Ozonetel Systems: Our cloud based, multichannel contact center platform has all the tools you need to improve customer experience and agent productivity at a lower total cost.

Speechmatics: The Speechmatics engine enables companies to build innovative applications through mission-critical, accurate speech recognition technology. Using machine learning to transcribe voice in any context, Speechmatics ASR technology can be used at scale and wherever your business needs it.

Who is more expensive? Ozonetel CloudAgent or Speechmatics?

The real total cost of ownership (TCO) of Speech Therapy software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Ozonetel CloudAgent and Speechmatics.

Ozonetel CloudAgent price starts at $25 per agent/month , On a scale between 1 to 10 Ozonetel CloudAgent is rated 6, which is similar to the average cost of Speech Therapy software. Speechmatics price starts at $2.75 per hour , When comparing Speechmatics to its competitors, the software is rated 4 - lower than the average Speech Therapy software cost.

Bottom line: Ozonetel CloudAgent is more expensive than Speechmatics.

Which software includes more/better features?

We've compared Ozonetel Vs. Speechmatics based on some of the most important and required Speech Therapy features.

Ozonetel CloudAgent: Customizable Reporting, Campaign Management, Auto Dialer, Blended Call Center, Call Queue Management, Call Recording, Inbound Call Center, IVR System.

Speechmatics: We are still working to collect the list of features for Speechmatics.

Target customer size

Ozonetel CloudAgent's typical customers include: Small, medium and large size businesses, and Speechmatics's target customer size include: Small, medium and large size businesses.