Compare Ozonetel and U-Analyze - Jun 2022

Shlomi LaviShlomi Lavi / Jun 07, 2022

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Bottom Line: Which is Better - Ozonetel or U-Analyze?

Ozonetel is more expensive to implement (TCO) than U-Analyze, and U-Analyze is rated higher (88/100) than Ozonetel (75/100). Ozonetel offers users more features (10) than U-Analyze (0).

Looking for the right Speech Therapy solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Ozonetel Systems Vs. Uniphore

Ozonetel Systems: Our cloud based, multichannel contact center platform has all the tools you need to improve customer experience and agent productivity at a lower total cost.

Uniphore: A world leader in Conversational AI, Uniphore offers distinct solutions in Conversational Automation & Analytics, Security and as a Virtual Assistant, that enrich the Customer Service Experience.

Who is more expensive? Ozonetel CloudAgent or auMina?

The real total cost of ownership (TCO) of Speech Therapy software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Ozonetel CloudAgent and auMina.

Ozonetel CloudAgent price starts at $25 per agent/month , On a scale between 1 to 10 Ozonetel CloudAgent is rated 6, which is similar to the average cost of Speech Therapy software. auMina accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Ozonetel CloudAgent is rated 6, which is similar to the average cost of Speech Therapy software.

Bottom line: Ozonetel CloudAgent is more expensive than auMina.

Which software includes more/better features?

We've compared Ozonetel Vs. U-Analyze based on some of the most important and required Speech Therapy features.

Ozonetel CloudAgent: Customizable Reporting, Campaign Management, Auto Dialer, Blended Call Center, Call Queue Management, Call Recording, Inbound Call Center, IVR System.

auMina: We are still working to collect the list of features for auMina.

Target customer size

Ozonetel CloudAgent's typical customers include: Small, medium and large size businesses, and auMina's target customer size include: Small, medium and large size businesses.

Ozonetel CloudAgent

ITQlick rating
(4.5/5)

starts at $25 per agent/month

Quick and Easy Integrations Boost Performance. Our API architecture integrates seamlessly with your existing CRMs, helpdesk, and auto-dialer systems.

Categories: Predictive analytics, Reporting, Auto Dialer / Predictive Dialer, Call Recording.

U-Analyze

ITQlick rating
(3.6/5)

Gain intelligent and actionable insights with U-Analyze Conversational Automation & Analytics. Understand the voice of your customers (VoC) to deliver superior customer service experience.

Categories: Speech Therapy.

Compare specifications

Compare features

Ozonetel CloudAgent: 10 Features

Customizable Reporting
Campaign Management
Auto Dialer
Blended Call Center
Call Queue Management
Call Recording
Inbound Call Center
IVR System
Outbound Call Center
Telephony

auMina: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Ozonetel
ITQlick rating
4.5/5
Score
75/100
Pricing
6/10
License pricing
$25 per agent/month
Functionality
23
Compare
U-Analyz...
ITQlick rating
3.6/5
Score
88/100
Pricing
4/10
License pricing
Pricing not available
Functionality
3
Sesame
ITQlick rating
3.6/5
Score
89/100
Pricing
4/10
License pricing
Pricing not available
Functionality
3
Review
talvala
ITQlick rating
5/5
Score
88/100
Pricing
4/10
License pricing
$30,000 per year
Functionality
3
Speechmatics
ITQlick rating
4.5/5
Score
87/100
Pricing
4/10
License pricing
$2.75 per hour
Functionality
3

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.