Compare Parature Helpdesk and Parature Helpdesk - May 2022

Shlomi Lavi

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Bottom Line: Which is Better - Parature Helpdesk or Parature Helpdesk?

Parature Helpdesk is more expensive to implement (TCO) than Parature Helpdesk, and Parature Helpdesk is rated with the same score (80/100) as Parature Helpdesk (80/100). Both tools offer the same amount of features.

Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Parature Vs. Parature

Parature: Parature enables organizations to better serve, support, engage with and retain their customers via the Web. Industry-leading, on-demand Parature Customer Service™ software provides customer service organizations with a comprehensive, multi-channel way to meet the growing expectations of their customers. With more than 10 years experience, Parature...

Parature: Parature enables organizations to better serve, support, engage with and retain their customers via the Web. Industry-leading, on-demand Parature Customer Service™ software provides customer service organizations with a comprehensive, multi-channel way to meet the growing expectations of their customers. With more than 10 years experience, Parature...

Who is more expensive? Parature Helpdesk or Parature Helpdesk?

The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Parature Helpdesk and Parature Helpdesk.

Parature Helpdesk price starts at $750 per user/month , On a scale between 1 to 10 Parature Helpdesk is rated 4, which is lower than the average cost of Help Desk software. Parature Helpdesk price starts at $750 per user/month , When comparing Parature Helpdesk to its competitors, the software is rated 4 - lower than the average Help Desk software cost.

Bottom line: Parature Helpdesk cost is around the same cost of Parature Helpdesk.

Which software includes more/better features?

We've compared Parature Helpdesk Vs. Parature Helpdesk based on some of the most important and required Help Desk features.

Parature Helpdesk: Knowledge Base/FAQ, LDAP/Active Directory Synchronization, Mobile Integration, Multi-Site Support, Reporting, Scheduling, Self Service Portal.

Parature Helpdesk: Knowledge Base/FAQ, LDAP/Active Directory Synchronization, Mobile Integration, Multi-Site Support, Reporting.

Target customer size

Parature Helpdesk's typical customers include: Small, medium and large size businesses, and Parature Helpdesk's target customer size include: Small, medium and large size businesses.