Compare Pega CRM and Agiloft Software - May 2022

Shlomi Lavi

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Bottom Line: Which is Better - Pega CRM or Agiloft Software?

Pega CRM is more expensive to implement (TCO) than Agiloft Software, and Agiloft Software is rated higher (76/100) than Pega CRM (68/100). Pega CRM offers users more features (3) than Agiloft Software (0).

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Pegasystems Vs. Agiloft

Pegasystems: Pegasystems Inc. is a provider of Business Process Management solutions, CRM and a Business rules Platform based in Cambridge, Massachusetts. Pegasystems software revolutionizes how leading organizations optimize the customer experience and automate operations.

Agiloft : Founded in 1991, Agiloft worked on major development projects for Cisco, Compaq, 3Com and others before launching SupportWizard in 1996. Although we designed SupportWizard as a customer support and helpdesk application, it was so flexible that customers began extending it to meet their needs in other areas. We soon realized how much overlap t...

Who is more expensive? Pega CRM or Agiloft Software?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Pega CRM and Agiloft Software.

Pega CRM price starts at $90 per feature , On a scale between 1 to 10 Pega CRM is rated 10, which is much higher than the average cost of CRM software. Agiloft Software price starts at $65 per month , When comparing Agiloft Software to its competitors, the software is rated 6 - similar to the average CRM software cost.

Bottom line: Pega CRM is more expensive than Agiloft Software.

Which software includes more/better features?

We've compared Pega CRM Vs. Agiloft Software based on some of the most important and required CRM features.

Pega CRM: Data Import/Export, Basic Reports, Online Customer Support.

Agiloft Software: We are still working to collect the list of features for Agiloft Software.

Target customer size

Pega CRM is perfect for midsize companies and large industries that are looking for a CRM solution. and Agiloft Software's target customer size include: Medium and large size businesses.