Compare PureCloud and PureCloud - Sep 2022
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Bottom Line: Which is Better - PureCloud or PureCloud?
PureCloud is more expensive to implement (TCO) than PureCloud, and PureCloud is rated with the same score (80/100) as PureCloud (80/100). Both tools offer the same amount of features.
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Interactive Intelligence Group Vs. Interactive Intelligence Group
Interactive Intelligence Group: Interactive Intelligence Group, Inc. (NASDAQ: ININ) is a global provider of contact center automation, unified communications, and business process automation software and services for mid-size to large organizations. Founded in 1994 and now backed by more than 5,000 customers worldwide, Interactive Intelligence is profitable and debt free with an...
Interactive Intelligence Group: Interactive Intelligence Group, Inc. (NASDAQ: ININ) is a global provider of contact center automation, unified communications, and business process automation software and services for mid-size to large organizations. Founded in 1994 and now backed by more than 5,000 customers worldwide, Interactive Intelligence is profitable and debt free with an...
Who is more expensive? PureCloud or PureCloud?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for PureCloud and PureCloud.
PureCloud price starts at $75 per month , On a scale between 1 to 10 PureCloud is rated 4, which is lower than the average cost of Call Center software. PureCloud price starts at $75 per month , When comparing PureCloud to its competitors, the software is rated 4 - lower than the average Call Center software cost.
Bottom line: PureCloud cost is around the same cost of PureCloud.
Which software includes more/better features?
We've compared PureCloud Vs. PureCloud based on some of the most important and required Call Center features.
PureCloud: Blended Call Center, Call Conferencing, Call Queue Management, Call Recording, Call Center.
PureCloud: Blended Call Center, Call Conferencing, Call Queue Management, Call Recording, Call Center.
Target customer size
PureCloud's typical customers include: Small, medium and large size businesses, and PureCloud's target customer size include: Small, medium and large size businesses.
Compare specifications
PureCloud Specifications
ITQlick Score: | 80/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | Call Center -> PureCloud review |
Company: | Interactive Intelligence Group |
Pricing: | starts at $75 per month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | PureCloud review, PureCloud pricing, PureCloud alternatives |
PureCloud Specifications
ITQlick Score: | 80/100 |
---|---|
ITQlick Rating: |
|
Pricing: | 4/10 - average cost |
Category: | Call Center -> PureCloud review |
Company: | Interactive Intelligence Group |
Pricing: | starts at $75 per month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | PureCloud review, PureCloud pricing, PureCloud alternatives |
Compare features
PureCloud: 5 Features
PureCloud: 5 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.