Shlomi Lavi /
Mar 09, 2022
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Bottom Line: Which is Better - PushManager or Zoho Support?
PushManager is more expensive to implement (TCO) than Zoho Support, and Zoho Support is rated higher (94/100) than PushManager (52/100). Zoho Support offers users more features (24) than PushManager (3). There is a clear winner in this case and it is Zoho Support!
Looking for the right Customer Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Ibelem seat Vs. Zoho
Ibelem seat: Founded in August 2001, is a subsidiary Ibelem mobility ITS Group , a group specializing in IT infrastructure, which includes nearly 1000 employees.
Partner of RIM since 2004, Ibelem is an expert in the integration and management of mobility solutions and deploys all associated services.
The company regularly expands its catalog products / serv...
Zoho: Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software.
To date, Zoho...
Who is more expensive? PushManager or Zoho Support?
The real total cost of ownership (TCO) of Customer Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for PushManager and Zoho Support.
PushManager price starts at $29 per month , On a scale between 1 to 10 PushManager is rated 4, which is lower than the average cost of Customer Service software. Zoho Support price starts at $12 per user/month , When comparing Zoho Support to its competitors, the software is rated 2 - much lower than the average Customer Service software cost.
Bottom line: PushManager is more expensive than Zoho Support.
Which software includes more/better features?
We've compared PushManager Vs. Zoho Support based on some of the most important and required Customer Service features.
PushManager: Data Import/Export, Basic Reports, Online Customer Support.
Zoho Support: Contract Management, Customer Survey, Email Integration, Incident / Request Management, Knowledge Base/FAQ.
Target customer size
PushManager's typical customers include: Start up, Small business, Medium business, Large business, Zoho Support is best for all types of industries that are interested in an efficient way to manage the customer service and help desk.