Compare QwikDial and CenterWare Inbound - Jul 2022

Shlomi LaviShlomi Lavi / Jul 31, 2022

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Bottom Line: Which is Better - QwikDial or CenterWare Inbound?

CenterWare Inbound is more expensive to implement (TCO) than QwikDial, and CenterWare Inbound is rated higher (91/100) than QwikDial (81/100). QwikDial offers users more features (5) than CenterWare Inbound (0).

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

DAKCS Vs. Nuxiba Technologies

DAKCS: DAKCS Debt Collection Software Solutions is an Ogden, Utah based 35 year technology leader in simplifying the process of collections and accounts receivable management.

Nuxiba Technologies: Nuxiba was created over 15 years ago with the clear mission to provide solutions, tools and services to facilitate customer interaction between your company and your customers; whether this interaction takes place over the telephone, or otherwise helping them to improve their service levels and operating efficiency. Nuxiba Technologies is a team...

Who is more expensive? QwikDial or CenterWare Inbound?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for QwikDial and CenterWare Inbound.

QwikDial price starts at $0.06 per month , On a scale between 1 to 10 QwikDial is rated 2, which is much lower than the average cost of Call Center software. CenterWare Inbound accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 QwikDial is rated 2, which is much lower than the average cost of Call Center software.

Bottom line: CenterWare Inbound is more expensive than QwikDial.

Which software includes more/better features?

We've compared QwikDial Vs. CenterWare Inbound based on some of the most important and required Call Center features.

QwikDial: Call Conferencing, Call Recording, Inbound Call Center, Outbound Call Center, Call Center.

CenterWare Inbound: We are still working to collect the list of features for CenterWare Inbound.

Target customer size

QwikDial's typical customers include: Small businesses and start ups, and CenterWare Inbound's target customer size include: Medium and large size businesses.

QwikDial

ITQlick rating
(4.7/5)

starts at $0.06 per month

QwikDial is a call center software with a toolset to help streamline business processes. With the software, users can manage inbound call flow processes and keep up compliance for payment authorizations.

Categories: Automatic Call Distribution (ACD), Call Monitoring, Call Recording, Conference Calling.

CenterWare Inbound

ITQlick rating
(4.6/5)

CenterWare Inbound is a cloud-based software that handles and streamlines the communication between agents and the various callers through intelligent routing capabilities. CenterWare Inbound strategically dist...

Categories: Auto Dialer / Predictive Dialer, Automatic Call Distribution (ACD), Call Recording, Conference Calling, CRM.

Compare specifications

Compare features

QwikDial: 5 Features

Call Conferencing
Call Recording
Inbound Call Center
Outbound Call Center
Call Center

CenterWare Inbound: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
QwikDial
ITQlick rating
4.7/5
Score
81/100
Pricing
2/10
License pricing
$0.06 per month
Functionality
13
Compare
CenterWa...
ITQlick rating
4.6/5
Score
91/100
Pricing
5.6/10
License pricing
Pricing not available
Functionality
9
nextiva ...
ITQlick rating
4.5/5
Score
99/100
Pricing
3.6/10
License pricing
$11.95 per user/month
Functionality
20
8x8 Cont...
ITQlick rating
3.9/5
Score
93/100
Pricing
2.2/10
License pricing
$15 per user/month
Functionality
43
zendesk
ITQlick rating
4.3/5
Score
90/100
Pricing
2/10
License pricing
$49 per user/month
Functionality
25

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.