Compare Radian6 and SDL SM2 - Mar 2022

Shlomi LaviShlomi Lavi / Mar 12, 2022

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Bottom Line: Which is Better - Radian6 or SDL SM2?

Radian6 is more expensive to implement (TCO) than SDL SM2, and Radian6 is rated higher (92/100) than SDL SM2 (51/100). SDL SM2 offers users more features (6) than Radian6 (5).

Looking for the right Social Media Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Salesforce.com Vs. SDL

Salesforce.com: Salesforce.com Inc. is a global enterprise software company headquartered in San Francisco, California, United States. Best known for its customer relationship management (CRM) product, through acquisitions Salesforce has expanded into the "social enterprise arena". It was ranked number 27 in Fortune's 100 Best Companies to Work For in ...

SDL: We enable global businesses to engage with their customers - in the language, the media and at the moment they choose. We help businesses drive growth, manage their brands and increase global revenues - providing innovative solutions for managing the global customer experience (CX), including: Analysis & Intelligence Content Crea...

Who is more expensive? Radian6 or SDL SM2?

The real total cost of ownership (TCO) of Social Media Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Radian6 and SDL SM2.

Radian6 price starts at $1,000 per organization/month , On a scale between 1 to 10 Radian6 is rated 4, which is lower than the average cost of Social Media Management software. SDL SM2 price starts at $400 per month , When comparing SDL SM2 to its competitors, the software is rated 2 - much lower than the average Social Media Management software cost.

Bottom line: Radian6 is more expensive than SDL SM2.

Which software includes more/better features?

We've compared Radian6 Vs. SDL SM2 based on some of the most important and required Social Media Management features.

Radian6: Business Content Sharing, Publishing Social Content, Social Analytics, Social Customer Care, Social Sales.

SDL SM2: Blogger Integration, Business Content Sharing, Facebook Integration, Global Content Library, LinkedIn Integration.

Target customer size

Radian6 is proves to be an efficient tool for all business organizations. SDL SM2 is suitable for small and midsize businesses, creative agencies that are selling services and products to multiple clients.

Radian6

ITQlick rating
(3.4/5)

starts at $1,000 per organization/month

Radian6 is a cloud-based social media monitoring & analysis that offers automated tracking of conversations across various online channels from websites to social media.

Categories: Social Media, Customer Care, Monitoring.

SDL SM2

ITQlick rating
(4.5/5)

starts at $400 per month

SDL SM2 is a social media monitoring tool that can help users to learn what their consumers are thinking about their products and what they think about their competition. The solution works more than just a bra...

Categories: Social Media, Monitoring.

Compare specifications

Compare features

Radian6: 5 Features

Business Content Sharing
Publishing Social Content
Social Analytics
Social Customer Care
Social Sales

SDL SM2: 6 Features

Blogger Integration
Business Content Sharing
Facebook Integration
Global Content Library
LinkedIn Integration
Twitter Integration
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Radian6
ITQlick rating
3.4/5
Score
92/100
Pricing
4.8/10
License pricing
$1,000 per organization/month
Functionality
8
Compare
SDL SM2
ITQlick rating
4.5/5
Score
51/100
Pricing
3.4/10
License pricing
$400 per month
Functionality
8
Televerde
ITQlick rating
5/5
Score
92/100
Pricing
6/10
License pricing
Pricing not available
Functionality
3
Adobe So...
ITQlick rating
3.5/5
Score
91/100
Pricing
5.4/10
License pricing
$52.99 per month
Functionality
8
SocialRank
ITQlick rating
3.4/5
Score
91/100
Pricing
3/10
License pricing
$199 per year
Functionality
3

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.