Shlomi Lavi /
Sep 27, 2023
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Bottom Line: Which is Better - Remote Utilities or Zoho Assist?
Remote Utilities is more expensive to implement (TCO) than Zoho Assist, and Zoho Assist is rated higher (90/100) than Remote Utilities (62/100). Both tools offer the same amount of features.
Looking for the right Remote Support solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Remote Utilities Pty (Cy) Ltd Vs. Zoho
Remote Utilities Pty (Cy) Ltd: Remote Utilities Pty (Cy) Ltd, founded in 2009, specializes in developing remote access software for system administrators and helpdesk companies. Remote Utilities (RUT), its flagship product, is a lightning-fast remote control program for secure access to remote workstations and servers.
Zoho: Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software.
To date, Zoho...
Who is more expensive? Remote Utilities or Zoho Assist?
The real total cost of ownership (TCO) of Remote Support software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Remote Utilities and Zoho Assist.
Remote Utilities price starts at $29 per license , On a scale between 1 to 10 Remote Utilities is rated 4, which is lower than the average cost of Remote Support software. Zoho Assist price starts at $10 per technician/month , When comparing Zoho Assist to its competitors, the software is rated 2 - much lower than the average Remote Support software cost.
Bottom line: Remote Utilities is more expensive than Zoho Assist.
Which software includes more/better features?
We've compared Remote Utilities Vs. Zoho Assist based on some of the most important and required Remote Support features.
Remote Utilities: Data Import/Export, Basic Reports, Online Customer Support.
Zoho Assist: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
Remote Utilities's typical customers include: Small, medium and large size businesses, ZOHO Assist is best for small to medium businesses in small to large enterprises across multiple industries.