Compare Reply.ai and Golem.ai - May 2022

Shlomi Lavi

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Bottom Line: Which is Better - Reply.ai or Golem.ai?

Golem.ai is more expensive to implement (TCO) than Reply.ai, and Golem.ai is rated higher (87/100) than Reply.ai (86/100). Reply.ai offers users more features (2) than Golem.ai (1).

Looking for the right AI: Chatbots solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Reply.ai Vs. Golem.ai

Reply.ai: Deflect support volume on all your digital channels without compromising on customer experience.

Golem.ai: Golem.ai develops and sells solutions for the automation and assistance of trades thanks to an AI for language analysis (emails, voice, documents, etc.)

Who is more expensive? Reply.ai or Golem.ai?

The real total cost of ownership (TCO) of AI: Chatbots software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Reply.ai and Golem.ai.

Reply.ai accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Reply.ai is rated 4, which is lower than the average cost of AI: Chatbots software. Golem.ai accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Reply.ai is rated 4, which is lower than the average cost of AI: Chatbots software.

Bottom line: Reply.ai cost is around the same cost of Golem.ai.

Which software includes more/better features?

We've compared Reply.ai Vs. Golem.ai based on some of the most important and required AI: Chatbots features.

Reply.ai: Chat, eCommerce.

Golem.ai: Chat.

Target customer size

Reply.ai's typical customers include: Small, medium and large size businesses, and Golem.ai's target customer size include: Small, medium and large size businesses.