Compare Restaurant Call Center and CenterWare Inbound - Aug 2022

Shlomi LaviShlomi Lavi / Aug 24, 2022

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Bottom Line: Which is Better - Restaurant Call Center or CenterWare Inbound?

CenterWare Inbound is more expensive to implement (TCO) than Restaurant Call Center, and CenterWare Inbound is rated higher (91/100) than Restaurant Call Center (62/100).

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

CallCenterDEx (ccdex) Vs. Nuxiba Technologies

CallCenterDEx (ccdex): CallCenterDEx Suite is a collection of applications with reliable and effective communication tools, designed to help your call center provides a full range of superior quality, and cost-effective telemarketing services including appointment setting, lead generation, debt collections, voice broadcasting, telephone surveys, order taking, customer su...

Nuxiba Technologies: Nuxiba was created over 15 years ago with the clear mission to provide solutions, tools and services to facilitate customer interaction between your company and your customers; whether this interaction takes place over the telephone, or otherwise helping them to improve their service levels and operating efficiency. Nuxiba Technologies is a team...

Who is more expensive? Restaurant Call Center or CenterWare Inbound?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Restaurant Call Center and CenterWare Inbound.

Restaurant Call Center price starts at $45 per month , On a scale between 1 to 10 Restaurant Call Center is rated 4, which is lower than the average cost of Call Center software. CenterWare Inbound accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Restaurant Call Center is rated 4, which is lower than the average cost of Call Center software.

Bottom line: Restaurant Call Center cost is around the same cost of CenterWare Inbound.

Which software includes more/better features?

We've compared Restaurant Call Center Vs. CenterWare Inbound based on some of the most important and required Call Center features.

Restaurant Call Center: We are still working to collect the list of features for Restaurant Call Center.

CenterWare Inbound: We are still working to collect the list of features for CenterWare Inbound.

Target customer size

Restaurant Call Center's typical customers include: SMBs, and CenterWare Inbound's target customer size include: Medium and large size businesses.



Restaurant Call Center

ITQlick rating
(4.4/5)

starts at $45 per month

Restaurant Call Center is a growing cloud-based Call Center software, it is designed to support small and medium size call centers. Restaurant Call Center received a rating of 4.4 from ITQlick team. The softwar...

Categories: Auto Dialer / Predictive Dialer, Automatic Call Distribution (ACD), Call Recording, Conference Calling.

CenterWare Inbound

ITQlick rating
(4.6/5)

CenterWare Inbound is a cloud-based software that handles and streamlines the communication between agents and the various callers through intelligent routing capabilities. CenterWare Inbound strategically dist...

Categories: Auto Dialer / Predictive Dialer, Automatic Call Distribution (ACD), Call Recording, Conference Calling, CRM.

Compare specifications

Compare features

Restaurant Call Center: 0 Features

We are working to collect the list of features

CenterWare Inbound: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Restaura...
ITQlick rating
4.4/5
Score
62/100
Pricing
5/10
License pricing
$45 per month
Functionality
10
Compare
CenterWa...
ITQlick rating
4.6/5
Score
91/100
Pricing
5.6/10
License pricing
Pricing not available
Functionality
9
nextiva ...
ITQlick rating
4.5/5
Score
99/100
Pricing
3.6/10
License pricing
$11.95 per user/month
Functionality
20
8x8 Cont...
ITQlick rating
3.9/5
Score
93/100
Pricing
2.2/10
License pricing
$15 per user/month
Functionality
43
zendesk
ITQlick rating
4.3/5
Score
90/100
Pricing
2/10
License pricing
$49 per user/month
Functionality
25

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.