Compare Oracle Service Cloud and Oracle Siebel - Dec 2022
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Bottom Line: Which is Better - Oracle Service Cloud or Oracle Siebel?
Oracle Service Cloud is more expensive to implement (TCO) than Oracle Siebel, and Oracle Siebel is rated higher (85/100) than Oracle Service Cloud (83/100). Both tools offer the same amount of features.
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Oracle Corporation Vs. Oracle Corporation
Oracle Corporation: Oracle Corporation is a computer technology corporation that specializes in developing and marketing computer hardware systems and enterprise software products – particularly database management systems. Employing approximately 113,644 people worldwide as of 30 June 2012,it has enlarged its share of the software market through organic growth and th...
Oracle Corporation: Oracle Corporation is a computer technology corporation that specializes in developing and marketing computer hardware systems and enterprise software products – particularly database management systems. Employing approximately 113,644 people worldwide as of 30 June 2012,it has enlarged its share of the software market through organic growth and th...
Who is more expensive? Oracle Service Cloud or Oracle Siebel?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Oracle Service Cloud and Oracle Siebel.
Oracle Service Cloud accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 RightNow CX is rated 10, which is much higher than the average cost of CRM software. Oracle Siebel price starts at $3,750 per license , When comparing Oracle Siebel to its competitors, the software is rated 8 - higher than the average CRM software cost.
Bottom line: Oracle Service Cloud is more expensive than Oracle Siebel.
Which software includes more/better features?
We've compared Oracle Service Cloud Vs. Oracle Siebel based on some of the most important and required CRM features.
Oracle Service Cloud: Customer Service, Marketing Automation, Sales Automation.
Oracle Siebel: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
The software is a viable product for all business sizes and in a wide range of industries. Oracle Siebel is perfect for mid-size and large companies.
Oracle Siebel
starts at $3,750 per license
Oracle Siebel CRM is a cloud-based customer relationship management and sales force automation solution that targets to assist organizations to manage and influence their customer experiences. The platform feat...
Compare PricingCompare specifications
Oracle Service Cloud Specifications
ITQlick Score: | 83/100 |
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ITQlick Rating: |
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Pricing: | 10/10 - high cost |
Category: | CRM -> Oracle Service Cloud review |
Company: | Oracle Corporation |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | Oracle Service Cloud review, Oracle Service Cloud pricing, Oracle Service Cloud alternatives |
Oracle Siebel Specifications
ITQlick Score: | 85/100 |
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ITQlick Rating: |
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Pricing: | 8/10 - high cost |
Category: | CRM -> Oracle Siebel review |
Company: | Oracle Corporation |
Pricing: | starts at $3,750 per license |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Cloud |
Links: | Oracle Siebel review, Oracle Siebel pricing, Oracle Siebel alternatives |
Compare features
Oracle Service Cloud: 3 Features
Oracle Siebel: 3 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.