Compare Oracle Service Cloud and PeopleSoft CRM - Dec 2022
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Bottom Line: Which is Better - Oracle Service Cloud or PeopleSoft CRM?
Oracle Service Cloud is more expensive to implement (TCO) than PeopleSoft CRM, and Oracle Service Cloud is rated higher (83/100) than PeopleSoft CRM (81/100). Oracle Service Cloud offers users more features (3) than PeopleSoft CRM (0).
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Oracle Corporation Vs. Oracle Corporation
Oracle Corporation: Oracle Corporation is a computer technology corporation that specializes in developing and marketing computer hardware systems and enterprise software products – particularly database management systems. Employing approximately 113,644 people worldwide as of 30 June 2012,it has enlarged its share of the software market through organic growth and th...
Oracle Corporation: Oracle Corporation is a computer technology corporation that specializes in developing and marketing computer hardware systems and enterprise software products – particularly database management systems. Employing approximately 113,644 people worldwide as of 30 June 2012,it has enlarged its share of the software market through organic growth and th...
Who is more expensive? Oracle Service Cloud or PeopleSoft CRM?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Oracle Service Cloud and PeopleSoft CRM.
Oracle Service Cloud accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 RightNow CX is rated 10, which is much higher than the average cost of CRM software. PeopleSoft CRM accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 RightNow CX is rated 10, which is much higher than the average cost of CRM software.
Bottom line: Oracle Service Cloud is more expensive than PeopleSoft CRM.
Which software includes more/better features?
We've compared Oracle Service Cloud Vs. PeopleSoft CRM based on some of the most important and required CRM features.
Oracle Service Cloud: Customer Service, Marketing Automation, Sales Automation.
PeopleSoft CRM: We are still working to collect the list of features for PeopleSoft CRM.
Target customer size
The software is a viable product for all business sizes and in a wide range of industries. and PeopleSoft CRM's target customer size include: Small, medium and large size businesses.
PeopleSoft CRM
PeopleSoft CRM is a cloud-based customer relationship management solution designed for midsize and large enterprises. Designed by Oracle, PeopleSoft helps the users across a variety of industry verticals manage...
Compare PricingCompare specifications
Oracle Service Cloud Specifications
ITQlick Score: | 83/100 |
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ITQlick Rating: |
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Pricing: | 10/10 - high cost |
Category: | CRM -> Oracle Service Cloud review |
Company: | Oracle Corporation |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | Oracle Service Cloud review, Oracle Service Cloud pricing, Oracle Service Cloud alternatives |
PeopleSoft CRM Specifications
ITQlick Score: | 81/100 |
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ITQlick Rating: |
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Pricing: | 8/10 - high cost |
Category: | CRM -> PeopleSoft CRM review |
Company: | Oracle Corporation |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop |
Links: | PeopleSoft CRM review, PeopleSoft CRM pricing, PeopleSoft CRM alternatives |
Compare features
Oracle Service Cloud: 3 Features
PeopleSoft CRM: 0 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.