Compare Oracle Service Cloud and Zoho Campaigns - Dec 2022

Shlomi Lavi

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Bottom Line: Which is Better - Oracle Service Cloud or Zoho Campaigns?

Oracle Service Cloud is more expensive to implement (TCO) than Zoho Campaigns, and Zoho Campaigns is rated higher (86/100) than Oracle Service Cloud (83/100). Zoho Campaigns offers users more features (12) than Oracle Service Cloud (3). There is a clear winner in this case and it is Zoho Campaigns!

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Oracle Corporation Vs. Zoho

Oracle Corporation: Oracle Corporation is a computer technology corporation that specializes in developing and marketing computer hardware systems and enterprise software products – particularly database management systems. Employing approximately 113,644 people worldwide as of 30 June 2012,it has enlarged its share of the software market through organic growth and th...

Zoho: Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software. To date, Zoho...

Who is more expensive? Oracle Service Cloud or Zoho Campaigns?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Oracle Service Cloud and Zoho Campaigns.

Oracle Service Cloud accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 RightNow CX is rated 10, which is much higher than the average cost of CRM software. Zoho Campaigns price starts at $3 per month , When comparing Zoho Campaigns to its competitors, the software is rated 2 - much lower than the average CRM software cost.

Bottom line: Oracle Service Cloud is more expensive than Zoho Campaigns.

Which software includes more/better features?

We've compared Oracle Service Cloud Vs. Zoho Campaigns based on some of the most important and required CRM features.

Oracle Service Cloud: Customer Service, Marketing Automation, Sales Automation.

Zoho Campaigns: Billing/Invoicing, Contact History, Contact Management, Contact Scheduler, Customer Database.

Target customer size

The software is a viable product for all business sizes and in a wide range of industries. Zoho Campaigns is an ideal asset for any customer based business that incorporates email campaigns.