Compare Infor CRM and ACT! Premium - Jan 2023

Shlomi LaviShlomi Lavi / Jan 09, 2023

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Bottom Line: Which is Better - Infor CRM or ACT! Premium?

Infor CRM is more expensive to implement (TCO) than ACT! Premium, and ACT! Premium is rated higher (88/100) than Infor CRM (77/100). Infor CRM offers users more features (10) than ACT! Premium (4).

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Swiftpage Vs. Sage

Swiftpage: We've built our business on delivering the most innovative and useful digital marketing solutions, and on developing partnerships for the long term. We're now stronger than ever. Our extensive product portfolio and experienced, knowledgeable team are the right combination for your dynamic business.

Sage: The Sage Group plc is a leading global provider of business management software to small and medium sized companies, creating greater freedom for them to succeed. Sage understands how and why each business is unique. We provide products and services that suit varying needs, are a pleasure to use and are secure and efficient. Formed in 1981, Sage wa...

Who is more expensive? Infor CRM or ACT! Premium?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Infor CRM and ACT! Premium.

Infor CRM price starts at $25 per user/month , On a scale between 1 to 10 Saleslogix is rated 4, which is lower than the average cost of CRM software. ACT! Premium price starts at $37.50 per user/month , When comparing ACT! Premium to its competitors, the software is rated 2 - much lower than the average CRM software cost.

Bottom line: Infor CRM is more expensive than ACT! Premium.

Which software includes more/better features?

We've compared Infor CRM Vs. ACT! Premium based on some of the most important and required CRM features.

Infor CRM: Customer Self Service Portal, Customer Service, Document Management, Knowledge Base, Marketing Automation, Sales Automation, Sales Forecasting, Contact Management.

ACT! Premium: Customer Service, Marketing Automation, Sales Automation, Collaboration Center .

Target customer size

Infor CRM is ideal for start-ups, small to medium enterprises, and freelancers. Act! Premium is suitable for workgroups and sales teams of small and midsize growing companies but can be used by large enterprises as well.



Infor CRM

ITQlick rating
(3.7/5)

starts at $25 per user/month

Infor CRM (Formerly SalesLogix) is a cloud-hosted customer relationship management system designed to help manage relationships, CRM and information. The platform offers comprehensive capabilities that allow us...

Categories: Construction Customer Management, Customer Service, Customer Success, Online CRM.

ACT! Premium

ITQlick rating
(3.7/5)

starts at $37.50 per user/month

Act! Premium is a customer relationship management software that can help users to organize customer details and prospect in one single solution. Users can drive sales results and market services and products i...

Categories: Banking CRM, Casino CRM, Channel Management, Customer Relationship Management, Customer Loyalty.

Compare specifications

Compare features

Infor CRM: 10 Features

Customer Self Service Portal
Customer Service
Document Management
Knowledge Base
Marketing Automation
Sales Automation
Sales Forecasting
Contact Management
Sales and CRM Integration
Social Media

ACT! Premium: 4 Features

Customer Service
Marketing Automation
Sales Automation
Collaboration Center
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Infor CR...
ITQlick rating
3.7/5
Score
77/100
Pricing
4/10
License pricing
$25 per user/month
Functionality
21
Compare
ACT! Pre...
ITQlick rating
3.7/5
Score
88/100
Pricing
2.8/10
License pricing
$37.50 per user/month
Functionality
23
Pipedrive
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$9.90 per user/month
Functionality
19
Salesfor...
ITQlick rating
4.4/5
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
Zoho CRM
ITQlick rating
4.2/5
Score
98/100
Pricing
2/10
License pricing
$14 per user/month
Functionality
36

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.