Compare SAP Business One and Salesforce CRM - Apr 2024

Shlomi LaviShlomi Lavi / Apr 10, 2024

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Bottom Line: Which is Better - SAP Business One or Salesforce CRM?

SAP Business One is more expensive to implement (TCO) than Salesforce CRM, and Salesforce CRM is rated higher (98/100) than SAP Business One (84/100). Salesforce CRM offers users more features (21) than SAP Business One (19). There is a clear winner in this case and it is Salesforce CRM!

Looking for the right ERP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

SAP Vs. Salesforce.com

SAP: SAP ® AG is German software corporation that makes enterprise software to manage business operations and customer relations. SAP ® is the market leader in enterprise application software. The company's best-known software products are its enterprise resource planning application (SAP ® ERP), its enterpr...

Salesforce.com: Salesforce.com Inc. is a global enterprise software company headquartered in San Francisco, California, United States. Best known for its customer relationship management (CRM) product, through acquisitions Salesforce has expanded into the "social enterprise arena". It was ranked number 27 in Fortune's 100 Best Companies to Work For in ...

Who is more expensive? SAP Business One or Salesforce?

The real total cost of ownership (TCO) of ERP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for SAP Business One and Salesforce.

SAP Business One price starts at $56 per user/month , On a scale between 1 to 10 SAP Business One is rated 6, which is similar to the average cost of ERP software. Salesforce price starts at $25 per user/month , When comparing Salesforce to its competitors, the software is rated 2 - much lower than the average ERP software cost.

Bottom line: SAP Business One is more expensive than Salesforce.

Which software includes more/better features?

We've compared SAP Business One Vs. Salesforce CRM based on some of the most important and required ERP features.

SAP Business One: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Sales Reporting, Accounting Module, Business Intelligence Module, CRM Module, Human Resources Module, Inventory Management Module, Manufacturing Module, Procurement Module.

Salesforce: Campaign Dashboard, Campaign Management, Case Management, Contact Management, Customer Database.

Target customer size

SAP Business One is optimal for SMBs, but, even large companies can use this system, especially if their operations in multiple locations. Salesforce is optimal for people as well as companies.



SAP Business One

ITQlick rating
(4.2/5)

starts at $56 per user/month

SAP Business One software is an enterprise resource planning solution designed for small and midsized business. The solution offers a number of functionalities that include premium engagements that secure busin...

Categories: Accounting & Finance, Financial reporting, Mobile, CRM.

Salesforce CRM

ITQlick rating
(4.4/5)

starts at $25 per user/month

Salesforce is a cloud-hosted customer relationship management (CRM) software suite that offer solutions for small, mid-level and enterprise organizations focusing mainly on sales and support. The software offer...

Categories: Data Analysis Tools, Computer Telephony Integration (CTI), Mobile, Case Management, Social Media.

Compare specifications

Compare features

SAP Business One: 19 Features

Sales Reporting
Accounting Module
Business Intelligence Module
CRM Module
Human Resources Module
Inventory Management Module
Manufacturing Module
Procurement Module
Supply Chain Management Module
CRM Integration
ERP Integration
Inventory Optimization
Order Entry
Purchasing
Quality Control
Stock Inquiries
Supplier Management
Transfer Management
Warehouse Management

Salesforce: 21 Features

Campaign Dashboard
Campaign Management
Case Management
Contact Management
Customer Database
Customer Self Service Portal
Customer Service
Customer Support Tracking
Dashboards
Email Marketing
Knowledge Base
Lead Management
Marketing Automation
Multi-Channel Marketing
Multi-Language
Sales Automation
Sales Reports
Social Advertising
Workflow Rules & Management
Collaboration Center
Report Viewing
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
SAP Busi...
ITQlick rating
4.2/5
Score
84/100
Pricing
6/10
License pricing
$56 per user/month
Functionality
48
Compare
Salesfor...
ITQlick rating
4.4/5
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
NetSuite
ITQlick rating
3.8/5
Score
100/100
Pricing
7.8/10
License pricing
$99 per user/month + $999 per month for the platform fee
Functionality
7
SAP ERP
ITQlick rating
4/5
Score
97/100
Pricing
10/10
License pricing
$108 per user/month
Functionality
44
Compare
NetSuite...
ITQlick rating
3.8/5
Score
93/100
Pricing
4.6/10
License pricing
$999 per month
Functionality
18

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.