Shlomi Lavi /
Apr 10, 2024
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Bottom Line: Which is Better - SAP Business One or Salesforce CRM?
SAP Business One is more expensive to implement (TCO) than Salesforce CRM, and Salesforce CRM is rated higher (98/100) than SAP Business One (84/100). Salesforce CRM offers users more features (21) than SAP Business One (19). There is a clear winner in this case and it is Salesforce CRM!
Looking for the right ERP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
SAP Vs. Salesforce.com
SAP: SAP ® AG is German software corporation that makes enterprise software to manage business operations and customer relations. SAP ® is the market leader in enterprise application software. The company's best-known software products are its enterprise resource planning application (SAP ® ERP), its enterpr...
Salesforce.com:
Salesforce.com Inc. is a global enterprise software company headquartered in San Francisco, California, United States. Best known for its customer relationship management (CRM) product, through acquisitions Salesforce has expanded into the "social enterprise arena". It was ranked number 27 in Fortune's 100 Best Companies to Work For in ...
Who is more expensive? SAP Business One or Salesforce?
The real total cost of ownership (TCO) of ERP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for SAP Business One and Salesforce.
SAP Business One price starts at $56 per user/month , On a scale between 1 to 10 SAP Business One is rated 6, which is similar to the average cost of ERP software. Salesforce price starts at $25 per user/month , When comparing Salesforce to its competitors, the software is rated 2 - much lower than the average ERP software cost.
Bottom line: SAP Business One is more expensive than Salesforce.
Which software includes more/better features?
We've compared SAP Business One Vs. Salesforce CRM based on some of the most important and required ERP features.
SAP Business One: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Sales Reporting, Accounting Module, Business Intelligence Module, CRM Module, Human Resources Module, Inventory Management Module, Manufacturing Module, Procurement Module.
Salesforce: Campaign Dashboard, Campaign Management, Case Management, Contact Management, Customer Database.
Target customer size
SAP Business One is optimal for SMBs, but, even large companies can use this system, especially if their operations in multiple locations. Salesforce is optimal for people as well as companies.