Shlomi Lavi /
Mar 09, 2022
We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Bottom Line: Which is Better - SAP CRM or Salsa CRM?
SAP CRM is more expensive to implement (TCO) than Salsa CRM, and Salsa CRM is rated higher (95/100) than SAP CRM (76/100). SAP CRM offers users more features (3) than Salsa CRM (0).
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
SAP Vs. Salsa Labs Inc
SAP: SAP ® AG is German software corporation that makes enterprise software to manage business operations and customer relations. SAP ® is the market leader in enterprise application software. The company's best-known software products are its enterprise resource planning application (SAP ® ERP), its enterpr...
Salsa Labs Inc: Salsa’s online platform isn’t the only reason that you will want to become part of our network of more than 2,000 nonprofit and political organizations. The more you get to know us, the more you are going to like us. Besides being as fun to work with as our name implies, we are dedicated to your success like no other in the industry. We come from a...
Who is more expensive? SAP CRM or Salsa CRM?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for SAP CRM and Salsa CRM.
SAP CRM price starts at $58 per month , On a scale between 1 to 10 SAP Customer Relationship Management is rated 8, which is higher than the average cost of CRM software. Salsa CRM price starts at $349 per month , When comparing Salsa CRM to its competitors, the software is rated 2 - much lower than the average CRM software cost.
Bottom line: SAP CRM is more expensive than Salsa CRM.
Which software includes more/better features?
We've compared SAP CRM Vs. Salsa CRM based on some of the most important and required CRM features.
SAP CRM: Campaign Management, Customer Service, Collaboration Center .
Salsa CRM: We are still working to collect the list of features for Salsa CRM.
Target customer size
SAP Customer Relationship Management is designed for software requirements of midsized and large companies, whether private or public organizations. The typical users benefitting from Salsa CRM are mainly from the non-for-profit organizations, but it is also for use in small businesses (having less than 200 employees), medium-sized (500 to 1,500 employees) and even for large enterprises in the industry of IT and information-related services, mainly those engaging with the use of CRM, fundraising and constituent management.