Compare SAP HYBRIS and BOSS Support Central - Jun 2022

Shlomi LaviShlomi Lavi / Jun 10, 2022

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Bottom Line: Which is Better - SAP HYBRIS or BOSS Support Central?

SAP HYBRIS is more expensive to implement (TCO) than BOSS Support Central, and SAP HYBRIS is rated higher (85/100) than BOSS Support Central (84/100). SAP HYBRIS offers users more features (2) than BOSS Support Central (0).

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

SAP Vs. BOSS - Business Oriented Software Solutions.

SAP: SAP ® AG is German software corporation that makes enterprise software to manage business operations and customer relations. SAP ® is the market leader in enterprise application software. The company's best-known software products are its enterprise resource planning application (SAP ® ERP), its enterpr...

BOSS - Business Oriented Software Solutions.: Founded in 1991, BOSS Solutions is a U.S. Company providing innovative software solutions to meet the need of customers in service management. The company’s major product lines are BOSSDesk that provides IT Service Management on the Cloud, BOSS Support Central – that provides IT Service Management On-Premise, and BOSS811 a one call ticket managemen...

Who is more expensive? SAP HYBRIS or BOSS Support Central?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for SAP HYBRIS and BOSS Support Central.

SAP HYBRIS price starts at $54,000 per license , On a scale between 1 to 10 SAP HYBRIS is rated 10, which is much higher than the average cost of CRM software. BOSS Support Central price starts at $19 per user/month , When comparing BOSS Support Central to its competitors, the software is rated 2 - much lower than the average CRM software cost.

Bottom line: SAP HYBRIS is more expensive than BOSS Support Central.

Which software includes more/better features?

We've compared SAP HYBRIS Vs. BOSS Support Central based on some of the most important and required CRM features.

SAP HYBRIS: Budgeting & CPM, Content Management.

BOSS Support Central: We are still working to collect the list of features for BOSS Support Central.

Target customer size

SAP Hybris is a designed for use in small businesses (1-20 employees), medium-sized companies (10-100 employees) and in large enterprises (more than 1000 employees) in the Information and Technology (IT), Systems Management and other Information Provider industry, mainly those businesses engaging in the field of customer support, help desk and CRM. Boss Support Central is ideal for small, medium, and large IT and Project Management Companies.



SAP HYBRIS

ITQlick rating
(4.5/5)

starts at $54,000 per license

SAP Hybris is an e-Commerce program that is enterprise-level offering users with B2C and B2B store functionality. There are more than 2,500 stores utilizing this platform leading to more than 500,000 orders eve...

Categories: Budgeting & CPM, Content Management, Banking CRM, Casino CRM.

BOSS Support Central

ITQlick rating
(4.5/5)

starts at $19 per user/month

BOSS Support Central is an integrated IT support management (ITSM) system that helps manage a company’s IT customer support services. The suite of services include IT Service Desk, Asset Management and Lifecycl...

Categories: Help Desk, Self-Service Portal, Ticket Management, IT Asset Management, Contract Management.

Compare specifications

Compare features

SAP HYBRIS: 2 Features

Budgeting & CPM
Content Management

BOSS Support Central: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
SAP HYBR...
ITQlick rating
4.5/5
Score
85/100
Pricing
10/10
License pricing
$54,000 per license
Functionality
15
Compare
BOSS Sup...
ITQlick rating
4.5/5
Score
84/100
Pricing
2.6/10
License pricing
$19 per user/month
Functionality
6
Compare
Pipedrive
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$9.90 per user/month
Functionality
19
Salesfor...
ITQlick rating
4.4/5
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
Zoho CRM
ITQlick rating
4.2/5
Score
98/100
Pricing
2/10
License pricing
$14 per user/month
Functionality
36
Compare

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.