Compare SendHub and Intercom - Apr 2022
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Bottom Line: Which is Better - SendHub or Intercom?
Intercom is more expensive to implement (TCO) than SendHub, and Intercom is rated higher (86/100) than SendHub (77/100). SendHub offers users more features (5) than Intercom (3).
Looking for the right SMS Marketing solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
SendHub Vs. Intercom
SendHub: SendHub brings simplicity, affordability, and multi-channel customer service to business telephony. Finally a phone solution that is flexible and adaptable to the dynamic needs of small and midsize companies, without adding costs and complexity to their operations.
Intercom: Our mission is to make web business personal. We want to let the personalities of great businesses shine, and allow them to treat their customers with respect.Intercom has replaced helpdesk, email marketing, customer relationship management, and marketing automation tools for thousands of web businesses with one, simple product.
Who is more expensive? SendHub or Intercom?
The real total cost of ownership (TCO) of SMS Marketing software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for SendHub and Intercom.
SendHub price starts at $7 per month , On a scale between 1 to 10 SendHub is rated 2, which is much lower than the average cost of SMS Marketing software. Intercom price starts at $38 per feature/month , When comparing Intercom to its competitors, the software is rated 6 - similar to the average SMS Marketing software cost.
Bottom line: Intercom is more expensive than SendHub.
Which software includes more/better features?
We've compared SendHub Vs. Intercom based on some of the most important and required SMS Marketing features.
SendHub: Customizable Reporting, Mobile Access, Data Analysis Tools, Contact Management, VoIP.
Intercom: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
Customers of the software chiefly include small and medium businesses hailing from diverse industries. Intercom is suitable for web and mobile businesses of all shapes and sizes that are looking for an easy way to connect with their customers.
Compare specifications
SendHub Specifications
ITQlick Score: | 77/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | SMS Marketing -> SendHub review |
Company: | SendHub |
Pricing: | starts at $7 per month |
Typical customers: | SMBs |
Platforms: | Desktop, Mobile, Cloud |
Links: | SendHub review, SendHub pricing, SendHub alternatives |
Intercom Specifications
ITQlick Score: | 86/100 |
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ITQlick Rating: |
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Pricing: | 6/10 - average cost |
Category: | SMS Marketing -> Intercom review |
Company: | Intercom |
Pricing: | starts at $38 per feature/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Cloud |
Links: | Intercom review, Intercom pricing, Intercom alternatives |
Compare features
SendHub: 5 Features
Intercom: 3 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.