Compare Service Autopilot and FieldEdge - Mar 2022

Shlomi Lavi

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Bottom Line: Which is Better - Service Autopilot or FieldEdge?

FieldEdge is more expensive to implement (TCO) than Service Autopilot, and Service Autopilot is rated higher (94/100) than FieldEdge (92/100). Service Autopilot offers users more features (8) than FieldEdge (7). There is a clear winner in this case and it is Service Autopilot!

Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

BACKTELL Vs. FieldEdge

BACKTELL: Unlike the typical software or marketing company, we actually use our own technology solutions to run our field service companies. In the beginning, we built our software in house because we couldn't find a solution in the market place that delivered what we needed. Our in-house solutions performed well. Very well. Once our companies were run...

FieldEdge: Our original founders George and Glenn Slay were HVAC contractors and fearless entrepreneurs. Before they even had an office, George called Carrier from a phone booth and sold them on giving his small company Island Aire a rep contract. And that’s where it all began. The first users’ meeting was held in 1979. In the photo, George and Glen Slay are ...

Who is more expensive? Service Autopilot or FieldEdge?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Service Autopilot and FieldEdge.

Service Autopilot price starts at $47 per month , On a scale between 1 to 10 Service Autopilot is rated 2, which is much lower than the average cost of Field Service software. FieldEdge price starts at $100 per user/month , When comparing FieldEdge to its competitors, the software is rated 2 - much lower than the average Field Service software cost.

Bottom line: Service Autopilot cost is around the same cost of FieldEdge.

Which software includes more/better features?

We've compared Service Autopilot Vs. FieldEdge based on some of the most important and required Field Service features.

Service Autopilot: Mobile Access, Billing & Invoicing, Call Center, Payroll, Scheduling, Inventory Management, Field Service, Contract Management.

FieldEdge: Billing & Invoicing, Call Center, Scheduling, Inventory Management, Work Order Management.

Target customer size

The software has specifically been designed for the needs of small and medium sized businesses. The typical customers of FieldEdge are the entrepreneurs involved in home service contractors such as the HVAC, electricity and plumbing industries as well as field service management.