Compare Service Fusion and WorkWave Service - Aug 2022

Shlomi Lavi

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

Bottom Line: Which is Better - Service Fusion or WorkWave Service?

WorkWave Service is more expensive to implement (TCO) than Service Fusion, and Service Fusion is rated higher (96/100) than WorkWave Service (82/100). Service Fusion offers users more features (8) than WorkWave Service (7). There is a clear winner in this case and it is Service Fusion!

Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Service Fusion Vs. WorkWave™

Service Fusion: Service Fusion was founded in 2013 by Max Paltsev, a serial entrepreneur and a veteran of the Software as a Service industry, to help service companies win more repeat customers. Prior to founding Service Fusion, Max Paltsev was the founder and CEO of Limo Anywhere, the largest software provider in the executive ground transportation industry now s...

WorkWave™: WorkWave™ helps mobile workforce companies in the field service, transportation and logistics industries mitigate the key pain points they face every day. This allows them to save money, save time and improve customer service, all at the same time. Our fully-integrated suite of cloud-based software, mobile software and marketing services solutio...

Who is more expensive? Service Fusion or WorkWave Service?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Service Fusion and WorkWave Service.

Service Fusion price starts at $126 per month , On a scale between 1 to 10 Service Fusion is rated 2, which is much lower than the average cost of Field Service software. WorkWave Service price starts at $59 per user/month , When comparing WorkWave Service to its competitors, the software is rated 8 - higher than the average Field Service software cost.

Bottom line: WorkWave Service is more expensive than Service Fusion.

Which software includes more/better features?

We've compared Service Fusion Vs. WorkWave Service based on some of the most important and required Field Service features.

Service Fusion: Mobile Access, Billing & Invoicing, CRM, Scheduling, Inventory Management, Work Order Management, Quoting, Contract Management.

WorkWave Service: Mobile Access, Billing & Invoicing, Employee Scheduling, Time Tracking, Scheduling.

Target customer size

Customers of the software include businesses of all sizes hailing from a diverse range of industries. and WorkWave Service's target customer size include: Small, medium and large size businesses.