Compare Service Pro and ServiceTitan - Dec 2022
Compare PricingWe publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Bottom Line: Which is Better - Service Pro or ServiceTitan?
Service Pro is more expensive to implement (TCO) than ServiceTitan, and ServiceTitan is rated higher (97/100) than Service Pro (77/100). Both tools offer the same amount of features.
Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
MSI Data Vs. ServiceTitan
MSI Data: Our mission is to help organizations improve the productivity of their field workforce. Whether the field workforce consists of 25 workers or 2,500, there is a direct correlation between the productivity of that workforce and the information management tools and methods the organization employs.
ServiceTitan: Based in Los Angeles, ServiceTitan is a mobile, cloud-based software platform that helps home service companies streamline operations, improve customer service, and grow their business. ServiceTitan’s end-to-end solution for the multi-billion dollar residential home service industry includes CRM, intelligent dispatch, comprehensive reporting, marke...
Who is more expensive? Service Pro or ServiceTitan?
The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Service Pro and ServiceTitan.
Service Pro accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Service Pro is rated 8, which is higher than the average cost of Field Service software. ServiceTitan price starts at $398 per technician/month + $800 one-time setup cost , When comparing ServiceTitan to its competitors, the software is rated 4 - lower than the average Field Service software cost.
Bottom line: Service Pro is more expensive than ServiceTitan.
Which software includes more/better features?
We've compared Service Pro Vs. ServiceTitan based on some of the most important and required Field Service features.
Service Pro: Basic Reports, Data Import/Export, Online Customer Support, Billing & Invoicing, Contract Management, Mobile Access, Field Service.
ServiceTitan: Mobile Access, Billing & Invoicing, Enterprise Resource Planning, Employee Scheduling, Scheduling.
Target customer size
Customers of the software include small and medium businesses as well as large enterprises. The software is a valuable solution for companies of all dimensions as well as a range of kinds.
ServiceTitan
starts at $398 per technician/month + $800 one-time setup cost
ServiceTitan is a web based field service management solution for businesses of all sizes. It offers such capabilities as business intelligence, customer management, resource management, and others. The softwar...
Compare PricingCompare specifications
Service Pro Specifications
ITQlick Score: | 77/100 |
---|---|
ITQlick Rating: |
|
Pricing: | 8/10 - high cost |
Category: | Field Service -> Service Pro review |
Company: | MSI Data |
Typical customers: | Medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | Service Pro review, Service Pro pricing, Service Pro alternatives |
ServiceTitan Specifications
ITQlick Score: | 97/100 |
---|---|
ITQlick Rating: |
|
Pricing: | 4/10 - average cost |
Category: | Field Service -> ServiceTitan review |
Company: | ServiceTitan |
Pricing: | starts at $398 per technician/month + $800 one-time setup cost |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | ServiceTitan review, ServiceTitan pricing, ServiceTitan alternatives |
Compare features
Service Pro: 7 Features
ServiceTitan: 7 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.