Compare Sharpen and Sharpen - Aug 2022

Shlomi Lavi

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Bottom Line: Which is Better - Sharpen or Sharpen?

Sharpen is more expensive to implement (TCO) than Sharpen, and Sharpen is rated with the same score (77/100) as Sharpen (77/100). Both tools offer the same amount of features.

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Sharpen Technologies, Inc. Vs. Sharpen Technologies, Inc.

Sharpen Technologies, Inc.: In 2011, Sharpen was established with the goal of offering a simple, affordable voice solution that would meet the needs of companies of all sizes. Today, Sharpen has grown beyond voice and provides companies all over the world with an industry leading, cloud native contact center platform that we are continually evolving to give businesses the co...

Sharpen Technologies, Inc.: In 2011, Sharpen was established with the goal of offering a simple, affordable voice solution that would meet the needs of companies of all sizes. Today, Sharpen has grown beyond voice and provides companies all over the world with an industry leading, cloud native contact center platform that we are continually evolving to give businesses the co...

Who is more expensive? Sharpen or Sharpen?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Sharpen and Sharpen.

Sharpen price starts at $25 per user/month , On a scale between 1 to 10 Sharpen is rated 2, which is much lower than the average cost of Call Center software. Sharpen price starts at $25 per user/month , When comparing Sharpen to its competitors, the software is rated 2 - much lower than the average Call Center software cost.

Bottom line: Sharpen cost is around the same cost of Sharpen.

Which software includes more/better features?

We've compared Sharpen Vs. Sharpen based on some of the most important and required Call Center features.

Sharpen: Chat, Blended Call Center, Inbound Call Center, Outbound Call Center, VoIP.

Sharpen: Chat, Blended Call Center, Inbound Call Center, Outbound Call Center, VoIP.

Target customer size

Sharpen's typical customers include: Small, medium and large size businesses, and Sharpen's target customer size include: Small, medium and large size businesses.