starts at $39 per agent/month
SherpaDesk is a cloud-based customer relationship management which is designed to work in businesses of all sizes starting from small-sized companies, medium-sized companies, and large enterprises.
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TOPdesk is more expensive to implement (TCO) than SherpaDesk, and TOPdesk is rated higher (82/100) than SherpaDesk (81/100).
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
SherpaDesk: Built for small and mid-sized MSPs and IT service providers, SherpaDesk is a powerful and affordable customer management solution without the bloat of other PSA and business management software. SherpaDesk integrates key customer services into one platform to improve business, not disrupt it. SherpaDesk is the perfect ready-to-use solution for a...
TOPdesk: Everyone benefits from high quality services. When service departments such as IT, Facilities Management, and HR run smoothly, your organization follows suit. A service desk is there to ensure that your company can focus on its core tasks. TOPdesk develops user-friendly and affordable software to help service organizations streamline their processe...
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for SherpaDesk and TOPdesk.
SherpaDesk price starts at $39 per agent/month , On a scale between 1 to 10 SherpaDesk is rated 4, which is lower than the average cost of Help Desk software. TOPdesk price starts at $66 per user/month , When comparing TOPdesk to its competitors, the software is rated 10 - much higher than the average Help Desk software cost.
Bottom line: TOPdesk is more expensive than SherpaDesk.
We've compared SherpaDesk Vs. TOPdesk based on some of the most important and required Help Desk features.
SherpaDesk: We are still working to collect the list of features for SherpaDesk.
TOPdesk: We are still working to collect the list of features for TOPdesk.
SherpaDesk's typical customers include: SMBs, and TOPdesk's target customer size include: Small, medium and large size businesses.
starts at $39 per agent/month
SherpaDesk is a cloud-based customer relationship management which is designed to work in businesses of all sizes starting from small-sized companies, medium-sized companies, and large enterprises.
Compare Pricingstarts at $66 per user/month
TOPdesk is a service management software that helps teams share, prioritize, and assign tickets among members. The software also enables end-users to submit and track tickets, allows users to work with other de...
Compare PricingITQlick Score: | 81/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | Help Desk -> SherpaDesk review |
Company: | SherpaDesk |
Pricing: | starts at $39 per agent/month |
Typical customers: | SMBs |
Platforms: | Desktop |
Links: | SherpaDesk review, SherpaDesk pricing, SherpaDesk alternatives |
ITQlick Score: | 82/100 |
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ITQlick Rating: |
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Pricing: | 10/10 - high cost |
Category: | Help Desk -> TOPdesk review |
Company: | TOPdesk |
Pricing: | starts at $66 per user/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop |
Links: | TOPdesk review, TOPdesk pricing, TOPdesk alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.