Shlomi Lavi / Jul 29, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Skype for Business is more expensive to implement (TCO) than ContactWorld, and Skype for Business is rated higher (97/100) than ContactWorld (81/100). ContactWorld offers users more features (5) than Skype for Business (3).
Looking for the right Conference Calling solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Microsoft: At Microsoft, we aim to empower every person and organization on the planet to achieve more — and we empower our employees the same way.
NewVoiceMedia: NewVoiceMedia gives you the ability to instantly connect your people to prospects and customers to handle all inquiries using the wealth of knowledge held in Salesforce. And what does this mean? Your team works smarter and performs better while your customers get the answers they seek quickly and reliably - every time. Happy customers... they reall...
The real total cost of ownership (TCO) of Conference Calling software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Skype for Business and ContactWorld Software.
Skype for Business price starts at $2 per user/month , On a scale between 1 to 10 Skype for Business (formerly Lync) Software is rated 2, which is much lower than the average cost of Conference Calling software. ContactWorld Software accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Skype for Business (formerly Lync) Software is rated 2, which is much lower than the average cost of Conference Calling software.
Bottom line: Skype for Business cost is around the same cost of ContactWorld Software.
We've compared Skype for Business Vs. ContactWorld based on some of the most important and required Conference Calling features.
Skype for Business: Chat, Conference Calling, VoIP.
ContactWorld Software: Blended Call Center, Call Conferencing, Call Queue Management, Call Recording, Inbound Call Center.
Skype for Business's typical customers include: Small, medium and large size businesses, and ContactWorld Software's target customer size include: Small, medium and large size businesses.
starts at $2 per user/month
Skype for Business (formerly Lync) software is a cloud-based Conference Calling software that enables users to host HD calling for multiple people. It allows them to organize meetings, record calls, and integra...
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ContactWrold software is a Cloud-hosted Contact Centre software that is built for Salesforce. The platform allows businesses to connect their agents instantly to customers and prospects over the phone, social m...
Compare Pricing| ITQlick Score: | 97/100 |
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| ITQlick Rating: |
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| Pricing: | 2/10 - low cost |
| Category: | Conference Calling -> Skype for Business review |
| Company: | Microsoft |
| Pricing: | starts at $2 per user/month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop, Mobile, Cloud |
| Links: | Skype for Business review, Skype for Business pricing, Skype for Business alternatives |
| ITQlick Score: | 81/100 |
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| ITQlick Rating: |
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| Pricing: | 2/10 - low cost |
| Category: | CRM -> ContactWorld review |
| Company: | NewVoiceMedia |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Cloud |
| Links: | ContactWorld review, ContactWorld pricing, ContactWorld alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.