Skype for Business Review - why 4.3 stars?

Skype for Business (formerly Lync) Software Review
ITQlick Score: 97/100
ITQlick Rating: (4.3/5)
Pricing: 2.2/10 - low cost
Category: Conference Calling -> Skype for Business
Ranking:Ranked 2 out of 49 Conference Calling systems
Company: Microsoft
Pricing: starts at $5 per user/month
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: Skype for Business pricing, Skype for Business alternatives

Shlomi LaviShlomi Lavi / updated: Oct 09, 2020

We publish unbiased reviews, our opinions are our own and are not influenced by payments from advertisers. Learn more in our advertiser disclosure.

What is Skype for Business?

Skype for Business (formerly Lync) software is a cloud-based Conference Calling software that enables users to host HD calling for multiple people. It allows them to organize meetings, record calls, and integrate Live Captioning to conference call sessions. The features enable organizations to manage communications using various mediums such as whiteboards and webinars and integrate with other enterprise applications.

The highlight features of this software include Online Meetings, Mail integration, Control Dashboard, Whiteboard function. Skype is a Microsoft product, a public Computer Software company whose headquarters in Redmond, Washington USA; The Company came into existence in 1975 and currently has about 144,000 employees across 170 countries globally.

What is Skype for Business rating? ()

The rating of Skype for Business is 4.3 stars out of 5 and the total score is 97 out of 100. The ratings are based on our unbiased experts. Learn more in our rating methodology page

Who are Skype for Business's typical customers?

The typical customers include the following business size: Small, medium and large size businesses.

Is Skype for Business the best Conference Calling?

Skype for Business is ranked 2 out of 49 software in their category (Conference Calling systems).

What are Skype for Business's pros? (3 Pros)

  • The software supports user count, up to 250
  • It supports non-Skype contacts
  • There is a Ctrl + F/Command + F Search function

What are Skype for Business's cons? (2 cons)

  • Skype for Business does not fully support VoIP as of yet
  • Its web version is not compatible with physical phones as of yet

Who are their main alternatives?

Popular alternatives to Skype for Business: GoToMeeting, Saba, Adobe Connect, UberConference, Unlimited Conferencing, INXPO, Dead Simple Screen Sharing, Yugma, Fuze Meeting, Fuze. The full list of competitors can be found here.

What is the cost of Skype for Business?

The cost of license starts at $5 per user/month. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 2.2 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for Skype for Business

What should you ask Microsoft during a demo session? (65 questions)

Schedule a demo with Skype for Business and access 65 must ask questions for the vendor while watching Skype for Business in action.

Is it the right software for you?

This software is suitable for small, medium, and large-sized organizations in various industries such as Governmental, Healthcare, Retail, and Manufacturing. It also fits organizations and departments, seeking to incorporate chat, web, and video conferencing into their IT operations. Some notable customers of Skype for Business include Aston Martin, Goodyear, Scania, and Porsche Informatik.

Skype for Business's list of categories:

Business Phone Systems
Call Recording
Cloud PBX
Online Meeting
UCaaS Providers
Video Conferencing
VoIP
Chat

Skype for Business's list of features:

Chat
Conference Calling
VoIP

Skype for Business Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality
Review
Compare
Skype
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
97/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.2/10
License pricing license pricing (if provided by the software vendor)
$5 per user/month
Functionality
11
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Skype review
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GoToMeeting
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
97/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4/10
License pricing license pricing (if provided by the software vendor)
$12 per organizer/month
Functionality
14
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Saba
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
93/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.2/10
License pricing license pricing (if provided by the software vendor)
$19 per user/month
Functionality
29
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Adobe
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
88/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3/10
License pricing license pricing (if provided by the software vendor)
$50 per month
Functionality
14
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UberConference
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
88/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
6.8/10
License pricing license pricing (if provided by the software vendor)
$15 per user/month
Functionality
3
Review
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Author
Shlomi Lavi - admin

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.