Shlomi Lavi /
Mar 22, 2022
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Bottom Line: Which is Better - Smart Service or SAP Field Service?
Smart Service is more expensive to implement (TCO) than SAP Field Service, and Smart Service is rated higher (89/100) than SAP Field Service (56/100). Smart Service offers users more features (8) than SAP Field Service (0).
Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
My Service Depot Vs. SAP
My Service Depot: My Service Depot was founded by technology visionary Wayne “Skip” Stringfield with the goal of creating software people love to use. It is this philosophy that drives not only the software development process, but also the approach to customer support and training.
My Service Depot's products include Smart Service™| QuickBooks Scheduling Softwar...
SAP: SAP ® AG is German software corporation that makes enterprise software to manage business operations and customer relations. SAP ® is the market leader in enterprise application software. The company's best-known software products are its enterprise resource planning application (SAP ® ERP), its enterpr...
Who is more expensive? Smart Service or SAP Field Service?
The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Smart Service and SAP Field Service.
Smart Service price starts at $1599.99 per license , On a scale between 1 to 10 Smart Service is rated 6, which is similar to the average cost of Field Service software. SAP Field Service accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Smart Service is rated 6, which is similar to the average cost of Field Service software.
Bottom line: Smart Service is more expensive than SAP Field Service.
Which software includes more/better features?
We've compared Smart Service Vs. SAP Field Service based on some of the most important and required Field Service features.
Smart Service: Mobile Access, Billing & Invoicing, Customer Database, Customer Relationship Management, Construction, Time Tracking, Work Order Management, Contract Management.
SAP Field Service: We are still working to collect the list of features for SAP Field Service.
Target customer size
Owing to its nature and comprehensiveness, Smart ServiceTM is ideal for medium and large sized enterprises. and SAP Field Service's target customer size include: Small, medium and large size businesses.